edfenergy.com

4.8
4.8 Based on 1.2K reviews

We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlo...

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Average Rating

4.8

/
5

1.2K Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Ernest
A big thank you to Becky Team 4f

5
Date of experience: Nov 20, 2025
Mrs Shah
Excellent customer service from…

Excellent customer service from Annah, who resolved my query promptly and efficiently. She explained everything clearly and simply. Annah demonstrated the ideal way to handle a customer query. Many thanks.

5
Date of experience: Nov 20, 2025
Shirelle was really helpful in booking…

Shirelle was really helpful in booking me an appointment at a time that worked for me. Really appreciate her help and friendly service.

5
Date of experience: Nov 20, 2025
s breeze-waugh
the phone was answered quickly and i…

the phone was answered quickly and i didn't have to wait. The representative was clear and polite and understood what i was talking about and directed me clearly

4
Date of experience: Nov 20, 2025
Kelly H
Happy customer

I had the pleasure of Lisa assisting me with quite a long winded query I had and i couldn’t be happier with the standard of customer service I received. Lisa communicated everything with me brilliantly and kept me updated throughout.

5
Date of experience: Nov 20, 2025
B Howell
Answered my question

Answered my question. Very helpful and patient

5
Date of experience: Nov 20, 2025
Joyce Priddle
Helpful and answered all questions well.

5
Date of experience: Nov 20, 2025
Raymond Featherstone
i was helped on the phone by one of…helpful staff

i was helped on the phone by one of your staff i was very helpful

5
Date of experience: Nov 20, 2025
Kim Scales
Helpful

Helpful , quick

5
Date of experience: Nov 20, 2025
Stephen
Talking to someone instead of a…

Talking to someone instead of a recording

5
Date of experience: Nov 20, 2025

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Business Details

  • We generate around one fifth of the UK's electricity and employ around 15,000 people. We supply electricity and gas to thousands of residential and business customers, making us one of the UK's biggest energy suppliers. Sign up as an EDF customer and unlock exclusive offers to help you save even more cash and carbon!

  • email hello@edfenergy.com
  • language https://www.edfenergy.com

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