Review Time
Extortionate prices, upped my bill from £40 to £67 per month! Even though last year when they doubled it from £20 to £40 they told me it would pay off my account balance of £140- double checked with them that I wouldn’t get into more debt paying £40, they confirmed and said only submit a reading every six months which I’ve done. And somehow I am now £184 in debt with them!? And they’ve almost double my bill again. Joke of a company, no other company to go with so I have to pay - I'm fuming. The lady I spoke to was okay, but had no sympathy for what I was saying and just told me the same rubbish I was told last year that if I pay my bill I’ll clear my debt- liars!!!
Extortionate prices, upped my bill from £40 to £67 per month! Even though last year when they doubled it from £20 to £40 they told me it would pay off my account balance of £140- double checked with them that I wouldn’t get into more debt paying £40, they confirmed and said only submit a reading every six months which I’ve done. And somehow I am now £184 in debt with them!? And they’ve almost double my bill again. Joke of a company, no other company to go with so I have to pay - I'm fuming. The lady I spoke to was okay, but had no sympathy for what I was saying and just told me the same rubbish I was told last year that if I pay my bill I’ll clear my debt- liars!!!
These water companies which includes Thames Water are a disgrace not only is the service we get especially when reporting serious leaks one of which recently it took them over a week to fix and I had to report it no less than 3 times before they finally come out but our bills have increased by over 70% in five years , this year increase alone was over 25%. They stated in the media and a like that bills should have increased by only 5% and yet water charges along increased 14% and sewerage by over 42%At lot of this increase is pay dividends to share holders as usual and the inefficiency of much of the workforce and contractors in fixing leaks and carrying other works.
These water companies which includes Thames Water are a disgrace not only is the service we get especially when reporting serious leaks one of which recently it took them over a week to fix and I had to report it no less than 3 times before they finally come out but our bills have increased by over 70% in five years , this year increase alone was over 25%. They stated in the media and a like that bills should have increased by only 5% and yet water charges along increased 14% and sewerage by over 42%At lot of this increase is pay dividends to share holders as usual and the inefficiency of much of the workforce and contractors in fixing leaks and carrying other works.
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Essex and Suffolk Water is a water supply company in the United Kingdom
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