Review Time
Shambles of a smart meter installation. Installed but not connected to the data network. Ability to input a reading manually taken also away from the website and app. Very slow response from customer service and WhatsApp response time is painfully slow (takes weeks). I now have less data available than I did before. Great job Essex & Suffolk Water - progress !!
We are very happy with Reece’s service—he was amazing! He knows a little sign language, which was very helpful to us, and he made us feel better and smile.Steph Wisbey was also very quick to respond to emails and extremely helpful. We really appreciate it and highly recommend them!
We are very happy with Reece’s service—he was amazing! He knows a little sign language, which was very helpful to us, and he made us feel better and smile.Steph Wisbey was also very quick to respond to emails and extremely helpful. We really appreciate it and highly recommend them!
This company owes me £345, yet they put my direct debit up from £18 to £50, and now £80 a month. No explanation, unable to contact them by phone so I cancelled my direct debit as I do not owe any money. I received a lovely letter from they stating; "Just so you know, every month we tell credit reference agencies whether you pay your bills on time or not". Like I care. Appalling company!
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Essex and Suffolk Water is a water supply company in the United Kingdom
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