Review Time
My courier is absolute excellent. He knows I have disability and he doesn’t rush me. He gives me time to answer the door and he is very helpful polite and friendly quite outstanding.
To be honest over the last 6/8 months Evri courier service has got shocking parcels being delivered 1.30 in the morning by a car wheel other times just left unsecure on the pavement outside my property, no doorbell rung, delivery times changing with in 10 mins over 1st notification, parcels ripped crushed on not even being redelivered as stated they would, useless trying to sort out an issue phone number didn't work and other option is automated service and you only get several options, they really need to sort themselves out!
Delivery history
Evri:
Wed 4 Mar
11:33pm
Your parcel is at the delivery depot and we'll let you know when it's out for delivery
Wed 4 Mar
11:33pm
At the customers local depot
Wed 4 Mar
2:12pm
We're sorry, your parcel has been delayed. We'll update your tracking when it's on the way on the next working day
Wed 4 Mar
2:12pm
Your parcel is at the delivery depot and we'll let you know when it's out for delivery
Wed 4 Mar
2:12pm
Delivery information updated
Wed 4 Mar
2:12pm
Delay - please allow 24 hours
Mon 2 Mar
7:33pm
Delay due to address query
Mon 2 Mar
7:31pm
Delay due to address query
Mon 2 Mar
10:01am
Your parcel is at our local depot and on its way to you
Sat 28 Feb
10:13am
Your courier has had an issue with getting to the delivery address. If you have any delivery instructions you think might help, please get in touch
Sat 28 Feb
10:13am
Estimated delivery date updated to Sat 28 Feb 11:30am
Sat 28 Feb
10:13am
Delay due to address query
Sat 28 Feb
9:44am
Delivery will be attempted between 09:30 and 11:30 today
Sat 28 Feb
9:17am
Your parcel is on its way to you today
Sat 28 Feb
9:17am
Due to be delivered today
Sat 28 Feb
7:46am
Your parcel is at the delivery depot and we'll let you know when it's out for delivery
Fri 27 Feb
7:28pm
Your parcel is at the delivery depot and we'll let you know when it's out for delivery
Fri 27 Feb
7:28pm
At the customers local depot
Thu 26 Feb
12:16pm
Your parcel is at our local depot and on its way to you
Wed 25 Feb
9:49am
We're sorry, your parcel has been delayed. We're working to get it on its way on the next working day and We'll let you know once it's out for delivery
Wed 25 Feb
9:49am
Delay - please allow 24 hours
Wed 25 Feb
7:55am
Your parcel is at the delivery depot and we'll let you know when it's out for delivery
Wed 25 Feb
2:13am
At the customers local depot
Tue 24 Feb
1:26pm
We're processing your parcel at our hub
Tue 24 Feb
1:26pm
At the national sorting hub
Tue 24 Feb
1:25pm
At the national sorting hub
Mon 23 Feb
8:18pm
Your parcel is being sorted at the senders local depot
Mon 23 Feb
1:35pm
Collected from the ParcelShop
Sat 28 Feb
6:03am
On its way to the courier
Wed 25 Feb
6:04am
On its way to the courier
Mon 23 Feb
10:01am
We've received your parcel at the ParcelShop and will be collecting it shortly
Mon 23 Feb
8:44am
We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
Mon 23 Feb
8:44am
Order placed
Mon 23 Feb
1:44am
Tracking number provided
Still don't have it but I have been telling them for a week now to return it and they just ignore me and send an email every single day which includes "remember you can just reply to this email to ask and questions" obviously this person isnt receiving these emails I told them on Facebook I told them on their AI system which replied with "ok I understand I will pass this information on to the person dealing with your case" and STILL they are trying to force it on me! WHY????
Evri continually dump our
Parcels by the road over 500 yards from the house - or don’t come at all despite saying they have tried( total lie - we have cctv it they do turn up, they are often train damaged
There is almost always someone at home AND we have a secure porch but they are too lazy to come up the drive
I wish sellers would stop using them
Why are Evri compulsive liars?
When they fail to do what they have been paid to do, why do they just start lying and say that delivery was attempted? I was working beside my drive all day Evri, so no you didn’t attempt delivery. Can you not send the email that states that you just didn’t bother doing what you were paid to do?
Horrible! Horrible! Horrible!
I’ve ordered two parcels from two different places for a birthday with next day delivery and neither of them are here! It’s been about a week! I kept making enquiries and trying to talk to a human but nothing is working! The delivery service is HORRIBLE! Evri if you can not deliver my parcels tell me where they are and I will come collect them. It’s just stuck at “we’ll try the next working day” but never tried ever since! I need it ASAP! If you can’t deliver let me come down and collect it myself! This is so frustrating!
How does this company have any good reviews. Everywhere I've lived this courier has always been late by atleast a week and lost or damaged more packages than I can remember. Absolute shambles
My delivery driver is amazing, He updates me when he's expected to arrive & always greets me with a smile & asks how I'm doing. You can tell he genuinely is interested as well. He also gives my 2 little dogs a fuss & always has biscuits in the car for them. He goes above & beyond.
Terrible service. I have a parcel that I need and i have changed my delivery to no avail, I was told delivery would be today between 11.30 and 1.30. I had a notification to say it was an attempted at 12.03 and no one was home. Yet myself and my two grown children were. Just a joke
Always polite and attentive, parcels in a good shape, not damaged. I have disability, he always ring and wait near door to pass the parcel, if heavy - passing through threshold. Hard to find someone so reliable nowadays. An asset.
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