Review Time
Next day delivery to my work address: First day they said no one was in. There were literally hundreds of people in. Next day, Friday, they say they will deliver at 18:30, when everyone has gone home. Website, chat and phone are automated to deflect customers away. It won't even open the chat box if it isn't one of the available options to chat about. I just can't get through to them that I was, in fact, in and redelivering outside work hours is futile. Now it looks like next-day delivery will turned into next-week delivery if they don't send it back because they will keep trying to deliver during the weekend.
Ever since we had a new driver our parcels havnt been turning up and some get sent back before even attempting delivery. No way of contacting anyone as its just generic messages from a bot.
My package was mistakenly delivered to my previous address in Calderbank by a driver named Mr. W. As soon as he left the parcel, the new tenant promptly returned it to him. Since notifying Evri about the situation, I have not received any assistance or accountability from them, nor has the retailer confirmed that the package was sent back. As a result, I'm unable to obtain a refund or request that the package be redirected to my current address. It feels like either Mr. W exploited the fact that I no longer reside there, or Evri has shown a lack of care and misplaced my package without taking responsibility for it.
My parcel has been out for delivery for 12 days,
All I get is update your delivery? WE’LL TRY THE NEXT WORKING DAY 🤣
Laughable at how pooor you are!
Think there’s a thief in the Nottingham depot too!?!?
Yet again Evri fail to deliver, updates are useless, as they don't deliver......I absolutely hate this courier service.....I wish they'd go bust, so I wouldn't have any dealings with them🤬
The delivery driver rang our flat and told us to open the door. When my sister asked which flat he meant, he became aggressive and started shouting. He came upstairs and continued arguing, saying he would return the package. We tried contacting support but received no assistance. Terrible company and support
No contact their employee has stolen my shoes and relisted them on vinted I want them to call me today before I inform the police
I’ve got all the screenshots from Vinted she knows I know who she is no one from Evri gets back to me there’s no message service it’s all lies why can’t you contact me when you have a thief working for you
Evri is an unfortunate, fraudulent company. How can my parcel worth 200 quids be lost in transit upon return for about 6 months. The parcel number has already been scrapped of their system without my issue been resolved. Evri shouldnt be functional. What a sham. Their customer service is total rubbish it's is all bot that keeps saying the same thing over and over again with zero help. Here is my tracking number: H04G0C0004589678.
You guys best resolve my issue.
Delivery 5 days late with no updates or explanation. Item was ski jacket required for a holiday so I had to order again elsewhere and now have the hassle of booking a return and waiting for my first payment to be refunded
I do not have an issue with the delivery as such, more the communication from Evri.
Why do they insist on informing me that they are expecting my package and that I should expect delivery in 48 hours to then 24 hours later I receive an update informing me that they are in fact arriving today? Again, not a major issue other than the fact that they inform me on the day and at around 11:00. What do they want me to do with this information, I as with most people am already out of the house and can arrange nothing.
I spend the rest of the day on edge just hoping nothing goes wrong, ie theft, the weather and so on.
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