Review Time
If your credit card expiry date is less than 6 months from when you want to make a booking, Expedia won't accept it for payment. In my case, I spent 2 hours trying to sort out flights and when it came to payment using my TD Travel Visa which has always been in good standing, it was denied. No reason given so I called the bank and was told there was no issue with the card and must be a system error on Expedia's end. Tried again, same problem, so called Expedia again and found out about the 6 month expiry date cutoff. Card exp was Feb 2026 and no possibility of booking with them until TD issued new card, meaning no ability to use any points. Called TD, new card has been issued but not sent. So effectively, I could buy anything elsewhere using my existing card but not use it to book travel on Expedia. If this was the case, TD should have issued the card well in advance of the 6 mo cutoff time. Ended up booking 4 flights directly with the airlines, using that same card, but without being able to use any points. Once I receive my new card, I will use up all my points, cancel the card and never use the TD Infinite Travel Visa or Expedia for TD again. So frustrated and disappointed in this whole experience.
The flight price is $1512.when I clicked the checkout it went up to $3357 with a "heads up" message saying sorry the price has increased. The same flight at expedia.ca is $1512 or the KLM is $1445.TD should not limit their customers to collect 8 pts/$1 to this Scam!!! ExpediaforTD website.TD should take this repetitive scams very serious. otherwise they will lose customers.We should get 8pts/$1 by booking flights or travel products everywhere.
Unbelievable. Browsed a flight a couple days prior before I was ready to book and login today to see it's boosted x2 from $1500 to $3000 and they're telling me no availability when I'm staring at expedia for "normal people" and the flight is still available for the same price and the same route. This is highway robbery when you're trying to redeem travel money that I've earned by being one of their clients. Won't be for long though.
I’m extremely disappointed with Expedia and would caution anyone considering booking through them—especially when paying extra for flexibility.I bought round-trip tickets for my parents, specifically choosing a non-refundable outbound and a fully refundable return, paying $1,000 more just to allow them to extend their stay with us. That flexibility was the whole reason we booked through Expedia.When the time came to change the return date, Expedia told me there would be no refund, and even worse, quoted me $12,000 to change the return tickets by two months—despite the original return segment being fully refundable. Initially, one agent told me the change would cost around $3,000, but after escalating to a supervisor, that price quadrupled. All of this happened in a single phone call that lasted over 1.5 hours, and I got nowhere.To make it worse, Turkish Airlines changed the flight schedule multiple times (around 10) since we bought the tickets, yet Expedia still won’t honor a basic refund or change. Their system provides no way to compare different dates or fare classes—there’s no transparency, no real customer control.I received an email that simply blamed the airline and offered no resolution. I purchased this through Expedia, not Turkish Airlines, so Expedia is responsible, and they’ve clearly failed.This experience not only cost us time and money—it also robbed our family of two extra months with our parents, something that meant the world to us. Expedia appears to prioritize policies over people and provides no meaningful support when it matters most.I will never book with Expedia again and strongly advise others to reconsider. You’re left on your own when something goes wrong.
Very interesting: they sell Condor flights, but if you need to change or cancel they refer directly to the company condor, while condor only deals with flights booked on their website and they refer you to Expedia. So basically nobody takes care of you
Horrible customer service. Never honour credits. Do not trust a word that comes out of their mouth. They literally stole $610 in credits from me. Expedia and TD both have incompetent people and glitchy systems. They literally leave the customers with no options. If you give them your money, never expect them to honour anything they claim.
The absolute worst booking experience. Do Not Book With Expedia For TD. They had a hotel listed that did not even have a physical location. It was a scam listing. Expedia refused to give a refund stating that someone from that “hotel” was responding to their emails refusing a refund. They do not protect their customers. Also lost points in an airfare booking that was cancelled by Expedia but points were not returned. Be careful when booking with them.
I bought 3 tickets tonight and have been searching for a few days. I had Expedia.ca up and Expedia for td so I can use some of my points. The price was about 40% higher on Expedia for td at all times . So what's the points of collecting points if the price is purposely higher diluting the purchase power of my points. It's a scam. I called them and they just gave me the run around and said this is normal and prices keeps changing. I wasn't comparing another website but Expedia to Expedia and they would not honour that and if I bought from the cheaper of their sites they would not let me use my points unless they put a penalty of roughly the difference in the prices . This was for short term trips between London at Scotland . I bought round trip tickets from Toronto to London directly from air Canada app as it was 30% cheaper than Expedia for the exact same dates and times. These points are almost useless. Really debating giving up my card after 10 years of being a really loyal customer. Can't believe they wouldn't honour the cheaper price on their own websites, really makes me mad .
It’s a SCAM.. not worth it AT ALL.. they do not take any responsibility or accountability for tickets and seats booked via their website. When we called to make a change due to a family emergency they told us to go to the airline directly and the airline said that they can’t do anything as it’s been booked via TD EXPEDIA… because of which the customer has to bare the brunt. it’s a total SCAM and wouldn’t wish for anyone to fall for it. We have cancelled our cards for the same reason. Highly highly recommend not doing ANY bookings via any TD cards or travel portals especially EXPEDIA FOR TD.
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