fangamer.com

2.8
2.8 Based on 137 reviews

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Average Rating

2.8

/
5

137 Reviews

5 Star
38%
4 Star
6%
3 Star
1%
2 Star
6%
1 Star
47%

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Neil Coleman
If I could give it a 0 I would

If I could give it a 0 I would. I bought several items and paid over $30 for shipping. They sent my order to Arizona (US) when I gave them a UK address, and then proceeded to ignore me for 2 days via email and Twitter. This isn't legal. I will give it another week but if I'm not given my items, with refunded shipping (as they sent my order to some random person in a different country at my expense), I will be finding out what I can legally do to get every penny back.I can understand a mistake being made with my order, but to ignore me while retweeting their fans is ludicrous. I deserve to know why my order has gone so wrong.

1
Date of experience: May 03, 2019
Ouaou43
Great customer service!

After dealing with infuriating foreign post services, Fangamer went out of their way to help me and were very quick with their responses. The product arrived late, through no fault of their own, but in perfect condition. Will definitely shop here again.

5
Date of experience: Mar 30, 2019
LW72
Helpful and high quality

I have now ordered several items from Fangamer and every order has been safely shipped and in a high quality. When I had trouble with the delivery one time (caused by the delivery compeny USPS) Fangamer was very helpful and right away sent another package without extra charge. Can recomend this website for all.

5
Date of experience: Jan 03, 2019
Marcie Foster
I paid for overnighr shipping

I paid for overnighr shipping, when I didnt get the packdge I contacted them to refund me the overnight shipping charges and they refused, sending me to thier policys. I wouldnt recomend anyone to buy from them.Danny.

1
Date of experience: Jul 03, 2018
Stella
Would not recommend

The item was incorrectly packaged, and as a result I incurred a large customs fee. The delivery was extremely slow, taking more than a month.European customers did not receive a digital item which was meant to be included. This was despite being charged the same price as the American customers.Their customer service were polite, but offered zero compensation or apology for any issue relating to their poor service.The item itself was fine once it arrived. I would only use Fangamer again if there was no alternative.

2
Date of experience: Oct 30, 2017
Irene Wright
Great company

I've used this site a few times for presents for my teenager. The stuff always arrives in perfect condition, and quickly considering I'm in the UK! Really great site!

5
Date of experience: Jul 11, 2017
MARJANE98
I've ordered multiple times from …

I've ordered multiple times from Fangamer. Their prices are steeper than other similar sites, but their quality is extremely high. I've had to deal with customer service about a wrong item and they were incredibly fast a responding and making it right. Communication was clear and helpful. Your orders are always packed with care and often little extra touches, such as cute little buttons and/or signed postcards thanking you for your business.If I had to make some complaints/criticism to prove I'm not a shill, it's that the sizes seem to run a bit small (pay attention to the measurements and guides). Also a lot of their popular items seem to take a very long time to come back in stock.

5
Date of experience: Jun 20, 2017
Bernard Ross
Fantastic service

Fantastic service, product and everything. Took its sweet time to get sent to the other side of the globe to me, but it did arrive here and everything was in order.

5
Date of experience: Apr 11, 2017
Merle Parker
Great service and great products

Out of all the video game merchandise sites out there, this site in particular has the coolest t-shirt designs. I would definitely recommend this site to others as their unique branding and products put them a step above all the rest.

5
Date of experience: Dec 19, 2015

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