fangamer.com

2.8
2.8 Based on 137 reviews

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Average Rating

2.8

/
5

137 Reviews

5 Star
38%
4 Star
6%
3 Star
1%
2 Star
6%
1 Star
47%

Filtered Reviews

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Nath229274
I love Fangamer!!!

I love Fangamer!!!! They’re amazing, friendly, creative, have incredible products, very efficient, and fast shippers. I also love writing haikus for the products I buy. Banjo KazooieThe Last of Us one and twoJiggies and blue eggs

5
Date of experience: Nov 29, 2021
Cheftryade
I can recommend this site for your merch needs

High-quality products that looked even better in real life. Shipping came on time and also pretty fast (international)

5
Date of experience: Nov 19, 2021
jonas123ice18
Decent site for gaming merch

Pretty decent site for buying gaming merch. I've bought a lot of things off them (t-shirts, collectors editions) and all my orders arrived just fine. Some of the products I've ordered have deteriorated faster than normal wear&tear would cause and one time my order came with some weird gunk on it but otherwise the site is pretty good

4
Date of experience: Nov 15, 2021
TP43
Fangamer is amazing!!

Absolutely love it! I ordered the new Deltarune shirt and it came just last week, the material is so soft and the print is awesome! Hopefully will order again soon

5
Date of experience: Nov 13, 2021
Darlene Brown
Excellent customer service

Excellent customer service! Product selection is very good with great artwork used on their products. Looking forward to what is next for this company.

5
Date of experience: Nov 13, 2021
BT73
They forgot to even ship my order out

I had placed an order with fangamer for some Deltarune merchandise for a friend. I was prepared to wait a while as their website said they were having delays. Come to the beginning of last week. I finally receive a notice that my package was finally shipped out. I was ecstatic. Until I read that it was just the shipping info.So I waited, obviously it can take some time. Fast forward a week and still no update whatsoever. I decided to email USPS about it, as they usually give me an honest answer. Come to see, they never even brought it out to ship. They only printed the label to make it seem like they were working in a timely manner.I have dealt with behavior like this from Killstar before. Businesses need to admit when they don't have the workers or product instead of lying to customers.

1
Date of experience: Oct 20, 2021
Wilfred
Fantastic

Firstly the products are something else which I’ll talk about later, but I also felt like they really cared for me as a customer and went to extra lengths to ensure the gifts i bought would be here in the UK as soon as they could get them over for my husbands birthday. As it happened, they came 3 days late whilst I was at work, so I didn’t have time to intercept them and wrap them up, but I was amazed when my husband told me that they had already been beautifully gift wrapped and said he thought I’d told them to. I hadn’t! I also found afterwards they’d thrown in a limited edition banjo kazooee sticker, a stardew valley beer mat, and some little touches to the boxes which made it really special. And I have to say that after a difficult birthday in isolation, (followed by an urgent tooth removal which caused so much drama the week of his birthday) followed by me being at work when the delivery came my partner was blown away with the quality of all the gifts and spent some time photographing them and sending pictures to his friends. Even the T-shirt was a perfect fit. Brownie points to me one happy hubby, but all my thanks goes to Fangamer. A wonderful first experience and I will absolutely be ordering more from here ☺️

5
Date of experience: Sep 20, 2021
EB99
Good experience overall!

Good experience overall! They notified me immediately when a product I wanted was in stock, and it was of very nice quality once I received it. It even came with a little sticker which was a nice touch!

5
Date of experience: Aug 28, 2021
Vanessa Anderson
Poor customer service , expensive tax and shipping

Thought initially it seems to be a great company with some nice products , however the customer service for any issues or questions were rude & and never keen to answer any questions or help . They ran offers over Xmas / Black Friday asking you to spend a certain amount to qualify for fangamer discount vouchers . Then refused to give the vouchers for bulk buying in order to discount . More recently although the shipping has its duties and fees paid and is still expensive , on top of that there is now 20 plus percent taxes making a 20 dollar items cost 60 a 70 dollars once shipped .

1
Date of experience: Aug 06, 2021
Censored review on website so here is my complaint

They censored my review of a product on their website and when I sent them an email about it they were dismissive. My original complaint was regarding the mystery hoodies they not only sent me an item that was not a hoodie it was a sweatshirt but they also sent me two hoodies that was meant for a female. My major complaint was that while I know it is completely random the least they could do is send you hoodies specific to your gender I used to like this company buy after censoring my review I can't suggest them to anyone anymore.

1
Date of experience: Aug 02, 2021

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