fangamer.com

2.8
2.8 Based on 137 reviews

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Average Rating

2.8

/
5

137 Reviews

5 Star
38%
4 Star
6%
3 Star
1%
2 Star
6%
1 Star
47%

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Rathbone Rogers
Not delivered and no response

Stated my product was delivered and never was. Sent email and stated to get with my local USPS. Resent screenshot of tracking information and still no response. Left phone number, 2 emails and still no response, no email. Very disappointed because my son was looking forward to this item for his birthday because it’s always out of stock. Really upset about no email or phone response. This was also a first time purchase and will, unfortunately never buy from this site again. My son is a HUGE fan and loves the websites, but can’t buy from site because of this issue.

1
Date of experience: Apr 09, 2023
Stetson Butler
Voice box burnt out within 2 days

Ordered Spamtom Plush for my son. Within two days, the voice box had burnt out and his nose split.For the price of these you would expect better quality.

2
Date of experience: Mar 20, 2023
Precious Brown
I ordered my plushies and shirt on…

I ordered my plushies and shirt on February 1,2023. I still haven’t received my packages. It has been 2-3 since we’ve been waiting for it . My daughter is upset that she doesn’t have her stuff yet. Thank you. My order # 1603017

1
Date of experience: Feb 23, 2023
Yuri Tavares
How do you ship to US?

5
Date of experience: Feb 04, 2023
Virginia Sanders
Quick Delivery, High Quality Merch

Delivered to me within a week! Received a very high quality plush (one of the best I've ever had!) and pin set. Was shipped within a day, and, while it was slightly more expensive on the EU site than the US, it was totally worth the money! Shipments can take longer during public holidays and other rare events, but its understandable, and worth the wait. Recommend, 100%!

5
Date of experience: Feb 02, 2023
Lina
everything as expected

Ordered the Stardew Valley CE, they did say deliveries would be within 2-3 weeks.After that time the item was shipped, arrived earlier than indicated. Everything was as described and very carefully packaged.Shipping and tax are expensive (and some items aren't available on their EU store sadly) but that's not their fault.Would love to see the selection expanded on the EU side of things but other than that no issues.

4
Date of experience: Jan 25, 2023
Franklin Brown
They never shipped an order I made in…

They never shipped an order I made in early December. They have not responded to my request of status on the order. They are still taking money for the item I ordered

1
Date of experience: Jan 08, 2023
Robin Bell
Ordered an item but never received it

Ordered an item but never received it. There is absolutely no customer service that you can contact.

1
Date of experience: Dec 21, 2022
Wolfgang P.
All good, just slow

Bought Undertale merch. Everything was okay, but I required support and they needed about a whole week to give me an email response. The products were in order, with some extra tid-bits that weren't mentioned in the package! :)

4
Date of experience: Nov 27, 2022
Averil
Incredibly quick processing

Ordered late in the afternoon, arrived early the morning after. Quite incredible!

5
Date of experience: Nov 11, 2022

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