Review Time
During my recent trip from Paris Bercy to Lisbon Oriente, I unfortunately lost one of my pieces of luggage, even though I had paid for an additional one. I noticed the bag was missing during a stop in Spain. At that time, the driver reassured me that he had moved my luggage to make room for other passengers to unload theirs.However, upon arriving at my destination, my luggage was nowhere to be found. This incident caused me significant inconvenience. To prevent such situations in the future, I strongly recommend implementing a more rigorous baggage control and management process, especially during intermediate stops. I kindly request that you review this suggestion and inform me of the steps you plan to take to improve this service.
I am very dissatisfied with the last-minute change to my return journey. I had booked a direct Milan-Montpellier route, which was straightforward and without any detours. However, less than 24 hours before departure, my itinerary was changed to Milan-Marseille, resulting in additional waiting times of 3 hours in Milan and another 2 hours in Marseille for a bus to Montpellier, even though that same bus was already passing through Montpellier.I find this type of change, with no prior notice of at least 48 hours, completely unacceptable. It shows a total lack of respect for passengers. This disruption seriously impacted my plans. I highly advise travelers to be cautious, as this kind of experience can cause significant inconvenience.I expect better service and transparency from travel companies, and I hope they will take responsibility for such issues.
Our experience started well when Sophie, the Flixbus attendant in Strassbourg helped us buy our tickets.Sophie was cheerful and helpful despite the cold and annoying questions from customers (including ours!)Sophie updated us, that the bus would be late and directed us to a restaurant nearby when asked.We understood why the bus may have been late, when our excellent bus driver safely navigated the snowy roads leading to Freudenstadt. We were glad it was him driving instead of us!
Claim your business profile now and gain access to all features and respond to customer reviews.
FlixBus est un fournisseur de transport en car qui relie quotidiennement les grandes et moyennes villes à travers sur un réseau européen étendu. Depuis la fin du monopole des trains et la privatisation du marché des bus longue distance, FlixBus propose une mobilité contemporaine au meilleur prix. Les cars de FlixBus ont été lancés le 13 février 2013 avec trois lignes en Allemagne. Aujourd’hui, grâce à 10 000 liaisons quotidiennes à travers l'Europe, un réseau de partenaires solides et un système de billetterie innovant, FlixBus est devenu l'une des plus grandes entreprises de cars européenne.See more
www.thesolidbarcompany.com
bzzagent.com
wellsfargobank.com
emiratesvisaonline.com
thelittleaudiocompany.co.uk
4com.co.uk
ashourshoes.com
grouphugtech.com
ornamental-trees.co.uk
newworld.co.nz
