Review Time
Customer Service takes days to get back to you. They never answer the phone when you call the number provided and they ask you to leave a message but no one ever calls you back. They also charge you more money if you want less parts. For example, I just wanted the physical frame (no backing, no art to mount, etc.) and they said that was $50 more! More money for less stuff. That makes zero sense. Also, the order I did place has been outstanding for over a month with no update on the order because I can't get anyone on the phone. Will not be using them again.
Customer Service takes days to get back to you. They never answer the phone when you call the number provided and they ask you to leave a message but no one ever calls you back. They also charge you more money if you want less parts. For example, I just wanted the physical frame (no backing, no art to mount, etc.) and they said that was $50 more! More money for less stuff. That makes zero sense. Also, the order I did place has been outstanding for over a month with no update on the order because I can't get anyone on the phone. Will not be using them again.
I loved all the frames I ordered from this company. Proper wooden frames are hard to find these days (that wood-chip stuff is the norm now), so I'll be buying all my framed prints from Framebridge form now on. The black and white distressed frames look fantastic in my living room, though that's a matter of color-scheme I suppose. Thanks!
I loved all the frames I ordered from this company. Proper wooden frames are hard to find these days (that wood-chip stuff is the norm now), so I'll be buying all my framed prints from Framebridge form now on. The black and white distressed frames look fantastic in my living room, though that's a matter of color-scheme I suppose. Thanks!
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