framebridge.com

2
2 Based on 154 reviews

You can Framebridge just about anything—and we have. A million custom framed pieces and counting....

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Average Rating

2

/
5

154 Reviews

5 Star
17%
4 Star
6%
3 Star
1%
2 Star
12%
1 Star
63%

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Review Time

Thelma Wright
Good quality frames albeit pricey

Compared to competitors they are pricey and I understand this but compared to the other reviews I had no issues with the frames in question delivery was right on time too The maple wood frame was an excellent quality finish and looks fantastic quality wise they've held up extremely well

4
Date of experience: May 07, 2025
Velma S.
Good quality frames albeit pricey

Compared to competitors they are pricey and I understand this but compared to the other reviews I had no issues with the frames in question delivery was right on time too The maple wood frame was an excellent quality finish and looks fantastic quality wise they've held up extremely well

4
Date of experience: May 07, 2025
Celia P.
DO NOT USE FRAMEBRIDGE / Shoddy work / Sending it back is not worth it

If you have a nice piece of art that you need framed, DO NOT USE FRAMEBRIDGE. We thought we were getting a good deal at $300, but the bottom line is you get what you pay for. Our frame showed up with massive gaps in the corners (the pieces of wood did not sit flush against each other). The hardware connecting the corner mounting brackets looked like a kindergartener had screwed it in. You could tell that whoever did the work just didn't care. Because we had a bigger piece of art, Framebridge gave us "corner brackets" to mount on our wall. These corner brackets are a nightmare to level, even though their YouTube instructions make it seem easy. Why Framebridge couldn't just install a nice, sturdy picture wire in is beyond me. We sent an email with pictures explaining the shoddy work, and to Framebridge's credit, they offered us a free shipping label to return the frame and fix it for free. But, the hassle of having to re-pack and re-ship a nice piece of art to ensure it wouldn't get damaged in transit just was not worth it. You are better off going to an in-person, professional framer than using Framebridge if you want to frame nice art. Honestly, you are probably also better off going to Michael's to frame a piece of art that is of lesser value.Overall, we had a terrible experience with Framebridge.

1
Date of experience: Nov 09, 2024
dmg62gde
DO NOT USE FRAMEBRIDGE / Shoddy work / Sending it back is not worth it

If you have a nice piece of art that you need framed, DO NOT USE FRAMEBRIDGE. We thought we were getting a good deal at $300, but the bottom line is you get what you pay for. Our frame showed up with massive gaps in the corners (the pieces of wood did not sit flush against each other). The hardware connecting the corner mounting brackets looked like a kindergartener had screwed it in. You could tell that whoever did the work just didn't care. Because we had a bigger piece of art, Framebridge gave us "corner brackets" to mount on our wall. These corner brackets are a nightmare to level, even though their YouTube instructions make it seem easy. Why Framebridge couldn't just install a nice, sturdy picture wire in is beyond me. We sent an email with pictures explaining the shoddy work, and to Framebridge's credit, they offered us a free shipping label to return the frame and fix it for free. But, the hassle of having to re-pack and re-ship a nice piece of art to ensure it wouldn't get damaged in transit just was not worth it. You are better off going to an in-person, professional framer than using Framebridge if you want to frame nice art. Honestly, you are probably also better off going to Michael's to frame a piece of art that is of lesser value.Overall, we had a terrible experience with Framebridge.

1
Date of experience: Nov 09, 2024
Rudy F.
Poor quality, too expensive

We spent $350 on a frame and it has arrived back to us in very poor quality over nearly 2 months of waiting for the framing to be completed. We've had to send the frame back twice because of its quality. The first time it sounded like the frame was in bad shape and the second time there are clear glass bubbles or some type of black paint around the edge of the glass (rep at Framebridge told us that she did not know what caused it). I recommend do NOT go to Framebridge - not worth the money

1
Date of experience: Oct 22, 2024
juanigamerkpo123
Poor quality, too expensive

We spent $350 on a frame and it has arrived back to us in very poor quality over nearly 2 months of waiting for the framing to be completed. We've had to send the frame back twice because of its quality. The first time it sounded like the frame was in bad shape and the second time there are clear glass bubbles or some type of black paint around the edge of the glass (rep at Framebridge told us that she did not know what caused it). I recommend do NOT go to Framebridge - not worth the money

1
Date of experience: Oct 22, 2024
Christy Taylor
Horrible

Extremely expensive. Super delayed. Weak customer service. Just received an email that they are sending our framed piece back to the framer because there is debris in it. WHAT??? Find a local business. Support it. Don't waste $100s of $$ at framebridge.

1
Date of experience: Sep 22, 2024
Michelle
Horrible

Extremely expensive. Super delayed. Weak customer service. Just received an email that they are sending our framed piece back to the framer because there is debris in it. WHAT??? Find a local business. Support it. Don't waste $100s of $$ at framebridge.

1
Date of experience: Sep 22, 2024
Coral Wilson
Poor quality.

We paid extra for the “American Hardwood” frames. They feel and look chintsy, like low grade Home Depot lumber, and the joining was poor and sloppy on each of the frames (lots of visible seams/gaps). The price wasn’t markedly cheaper than some real high quality artisan frames made in America. The print quality was mediocre, nothing much different from Amazon photos.

1
Date of experience: Apr 30, 2024
Carolina Butler
Poor quality.

We paid extra for the “American Hardwood” frames. They feel and look chintsy, like low grade Home Depot lumber, and the joining was poor and sloppy on each of the frames (lots of visible seams/gaps). The price wasn’t markedly cheaper than some real high quality artisan frames made in America. The print quality was mediocre, nothing much different from Amazon photos.

1
Date of experience: Apr 30, 2024

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