Name: fubo.tv
Telephone: 000000000
Rating: 3.2

darkmove99 Guest

2 years ago

The Fubo customer representative…

The Fubo customer representative provided outstanding service. I award five stars for the service.

Date of experience: Oct 06, 2023

LK Guest

2 years ago

Rick is a genious. Mila is an angel

Rick is a genious. After spending several hours trying to figure out how my account got deactivated, Rick solved the problem in 10 minutes. Thanks Rick. But this is not the end of the story. Upon trying to log in all my tvs into Fubo i had to take an additional step to make it work by calling cs. Got Mila. I admit took out my frustration over the last 4 hours on her. She politely helped and made the task easier. She even saved me $400. I ,ove FUBO

Date of experience: Oct 06, 2023

EwynaK Guest

2 years ago

Rep was pleasant and helpful

Rep was pleasant and helpful, analyzing and giving clear instructions to correct the problem.

Date of experience: Oct 05, 2023

Kent B. Guest

2 years ago

Free trial scam

Free trial scam. Do not do it. They took my money. No refunds ever.

Date of experience: Oct 05, 2023

Niall S. Guest

2 years ago

I signed up for a free trial and…

I signed up for a free trial and cancelled within the free cancellation period. Without warning they charged my card hundreds of dollars. When I called, the first person pretended to not hear me for 3 minutes until I told him I was recording his nonsense; two persons later I was told two different start and end dates to the free trial and that they are "just like Netflix and get to charge you." What an awful company. Lying and grinding.

Date of experience: Oct 04, 2023

Sutton Johnson Guest

2 years ago

If it ain't broke don't try to fix it

The gentleman in tech support was why I originally gave a good rating. He was very understanding even tho he couldn't fix the problem. The problem is that our guide and fast forward was changed and now they are horrible. There's no guide after midnight and the fast forward goes so fast it's unusable.

Date of experience: Oct 04, 2023

Matt Anderson Guest

2 years ago

Terrible at Just About Everything

The worst customer service I’ve ever experienced and I’ve been to the DMV. User interface also very poor.

Date of experience: Oct 02, 2023

Thaddeus Guest

2 years ago

Dog spit service

Dog spit service, always blaming the service provider for terrible service, overpriced, have to log in twice a night, asks 3 times if you want to watch a channel, should startup on last channel watched.. was much better 6mo ago.. D-

Date of experience: Oct 01, 2023

Marco H. Guest

2 years ago

Took care of my problem I hope

Date of experience: Sep 26, 2023

Flynn Anderson Guest

2 years ago

I was having trouble with my billing…

I was having trouble with my billing information and it was resolved over text in under 10 minutes! One of the best customer services I’ve had the pleasure of talking to.