Review Time
Rented a lemon and got treated like one. I had all the proof for an awful rental where every day we had issues. The owner even offered a refund then retracted that offer when I went home.Such a lovely way to treat a young family with their 2yr old who was made to have cold showers or wipe off soap because the water ran out.The owner even admitted issues and the fact they were selling it but all this meant nothing to GoBoony who that £100 for a £750 terrible experience was sufficient. Needless to say they won't protect the renters as they want to keep as many vehicles up for rent to make more money but more fool them as they are selling their lemon.
Booked very last minute through GoBoony (less than 12 hours before we needed to collect a campervan).Registration and uploading documents was easy, we rented from a lovely couple who were super responsive and got a van ready early for us. I emailed GoBoony to see if the additional verification checks could be sped up as I booked outwith office hours - I fully expected to have to call them at 09:00 when they opened but to my surprise they pushed it through before 08:15, which meant I managed to pick the van up at 9am, and get to my destination on time. £150 security deposit was great, and although I still have the van out just now. The whole process was so easy I would definitely book though again. Saved my trip after my own van broke down.
The website is very easy to see and explore vans for hire, what they offer, including an insurance cover in the price. Great. But what was fantastic was the clear and very simple booking process. As an older person, online platforms can be hard to make work but Goboony booking process was really easy. It lays it out step by step and prefilled the forms. All the information was upfront. No stress at all. Good job Goboony.
It was initially a comprehensive study of the types of Motorhomes we needed to consider. We then quickly agreed the Motorhome we wanted / filled in the booking request and so far have confirmed the booking and deposit. All simple instructions and easily communicated with ‘Steve’ and just waiting to see if we can collect a little earlier than 3pm!!
we rented a motorhome that turns out to have loads off issues. ruined our holidayvender tried to blame us for 1k worth off damage which we didn't causeGoboony said we didnt have to pay the damage and awarded us a partial refund. but the vendor just never sent the money,Goboony will claim to protect you but they won't enforce even enforce there own rulings!!!
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