Review Time
The Cow, Parkstone/Ashley Cross is my local.The staff appear to be trained in the fact that the customer is a hindrance.They close up pumps one-and-a-half hours before closing time with cling film.The staff are miserable, a reflection on the Managers.Staff appear to only be here for the money, rather than to provide service.Typically British, but when the Manager refused to help out on a very busy evening because he was having "a nap", he needs to go.
Another great meal at the fox under the hill pub Shooter's Hill,south east London... steak was delicious cooked perfectly...The staff are polite and friendly, especially Kim who served us so good with our daughter and Seb the manager who is always very helpful and welcoming ...We would highly recommend this pub a big thumbs up 👍🏻
Have used many Chef and Brewer pubs across the country over the years and normally have a good experience so thought we would try the Roebuck on our stay in the Preston area. What a mistake…. Asked for a quiet table on the booking form and got two members of staff (one called Ashleigh) slagging off and swearing loudly about another member of staff with a local behind a separator screen between our table and the kitchen door. We had to ask them to stop as it was becoming unacceptable to the extent we nearly walked out…. Yes an apology given but didn’t stop us wanting to get out of the pub as quick as possible after food was finished. Talking of food we ordered the Pork Belly and Chicken Duo; We could hear the bell being rung from the kitchen to say food ready to come out but it took the chef coming out after a good couple of minutes to ask one of the “swearing ladies” to actually respond to the bell and serve our food. It was just about warm enough to eat, Pork Belly was nice but nearly too cold to eat and the chicken duo had the smallest lukewarm pieces of chicken I have ever been served for a main meal in my 60+ years on this planet of ours, overall not the nicest food to eat but we were hungry after a days travelling to get to the Preston area. From our experience I would say there is some obvious staff discord going on leading to a bad atmosphere and cold food for customers to “put up with”. We will think twice before trying another Chef and Brewer in the future!
Having read Greene King's response to the Manor Farm incident where people have been refused entry for wearing clothes with the Union Flag on, I am absolutely disgusted. I will never visit another Greene King pub again and hope you reap what you sow by going into administration as a result of alienating the hard working patriotic British population. Shame on you.
We went to the Windmill in West Swindon on a couple of occasions when we were visiting relatives. Great atmosphere and Brilliant staff and customers. Unfortunately my wife had an accident and ended up going to the hospital. Arron and his team along with some fantastic customers were very supportive and took great care of my wife until the Ambulance arrived. As we live hundreds of miles away we have not been able to get back to thank everyone but we hope that we can pay another visit soon
Just stayed at the Pen & Parchment hotel in Stratford Upon Avon ( owned and run by Greene King )Check in very quick and staff very informative and welcoming Room was of a high standard and very clean Quality bedding and mattress and very comfortable All toiletries provided plus kettle for tea & coffee Pub / hotel right in the town centre and although we managed to park on site there is limited parking but highly recommend this place to spend one or a few nights and will definitely stay here again
Visited 2 Green King pubs in London today both failed miserably for Gluten Free food. Brewmaater Leicester square Out of Stock of ALL g.f. snacks, I sat and ate a packet of my own Pom Bears. The Green King The Travellers Tavern advertising said Pigs in blankets( which on trying to order were only at Christmas!!!! It's August why we're they on the menu? Tried ordering Smashed potato... out of stock, chose G.F. chips instead... not available!!!! Ended up with a plate of 8 sausages! That's it, 8 sausages!
We went to the Red Lion at Milton Bryant and were so disappointed. The service was so slow. My husband had the lamb pie and only had four small pieces in the pie. We have been to this pub lots of times in the past and had great food and good service. Something has gone wrong
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Greene King is the UK's largest pub retailer and brewer.
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