Review Time
I just watched the latest update video and was appalled. The CEO referred to many customers as 'cockroaches' for providing feedback. I'm one of those who was banned from the official group for voicing my concerns. It seems time for those of us called 'cockroaches' to unite against false advertising. The most recent software update was 4 months ago, and any critical comments in the group are not approved. The CEO's claims about financial stability are contradicted by recent admissions of debt. It’s time to stop the intimidation and respect your customers.
For those new to building an app with AI, I highly recommend Matt for his exceptional guidance. Having been involved in app development and teaching for a long time, I found his sessions to be incredibly informative. I've gained many valuable tips and strategies from his two sessions.
ORIGINAL: 4 ⭐️January 2025Ever since John Cornetta stepped in, things have finally been moving in the right direction. In just over a month, he’s resolved issues that Lifetime members had been complaining about for years—issues that past management not only ignored but punished people for bringing up. I was one of them.There’s still a long road ahead to fully deliver on the original vision Groove sold us on, but for the first time in years, I feel hopeful. This new direction—built on integrity, transparency, and actual action—is what we’ve needed all along.I’d love to see more of John’s no-hype, straight-shooting updates. Less pitch, more progress. Keep going.=======UPDATE: 1⭐️ (reduced)May 1st 2025After a health scare John has stepped back from the project, and, as the man likes to emphasize his name in his posts, “he, ——— Mike Filsaime ———" is back at the helm.”All comments that were slightly negative or questioning have been censored on the post, and commenting have been turned off.I also just found myself as a paid customer kicked out of the Official Groove Group without any warning or message on which rule I would have broken.(He had kicked me out a year earlier too simply because I had stated in a 3RD PARTY FB GROUP that it would be good if Groove.ai be offered for free to Platinum members to make up for the lost money, time, and opportunity we suffered. I was kicked out from the OFFICIAL Groove FB Group as a result. (Note: Nearly all top affiliates had their Groove Support FB Groups −that they had built up over many years to promote and support their referrals− removed by FB because Mike’s team had filed copyright infringement!!! Skimming your affiliates and brand ambassadors is never a good idea!))In 2024 over over several emails I have asked which official Groove group rule I had broken as to why I was kicked out. They NEVER could give me an honest answer because I HADN’T BROKEN ANY.I was asked by Matt Serralta to “Please just come back in the group and look forward instead.” In other words: Don’t ask questions, don't have an opinion, just buy whatever we shill via our email newsletter each day and praise our little Napoleon on his high horse.I only rejoined the group after friends and affiliates told me that John had taken over and finally a welcome change was happening.So, now a few months later, and with Mike being in charge for a day, the only two things I can think of that tickled Mike's urge to ban me today are…(1) because others and I stated that Mike was breaking federal SPAM laws by adding all Groove customers to his new personal email list and sending us spam about his (Groove-competing) offers, even though WE NEVER OPTED IN TO HIS LIST. [FACT] What's the fine for that in the US?or…(2) because I stated that "acquisition" would likely be the best option with a new management team. [MY HONEST OPINION].In the post, HE HIMSELF had once more mentioned possible “partnerships” or “acquisition”! His whole idea has always been to sell off Groove for a boatload of money, so I don’t know what was wrong about my opinion.It's a fact that the ONLY person in management who has NEVER LIED to my face, nor behind my back is John Cornetta.I hope he makes a quick and full recovery, and gets to do things that give him joy in life instead of having to clean up others’ mess.Mike and his team of yes-men/yes-women over the years have lied to and about me time and time again, simply because they can’t stand any criticism, any requests for transparency, any asking of responsibility, or anyone coming up with an idea that is better than them, but that would actually work for US, the paying customers!It’s all about taking credit, being the smartest person in the room, the head honcho, and being back “with majority ownership”.Reality check: A company can only be run well by people who are HUMBLE, have INTEGRITY, and who LISTEN to their customers. It should not be your personal slush fund to build your hobby projects on.Only an external manager or a complete buyout with FULL management replacement will save this once great project.I hope it will happen for all the backers who were sold a pipe dream and that 6 years later is still not even 20% complete and full of bugs.I’m out. I’ve been kicked out (a 2nd time) by Mike, I’ve been called names by him on Skype [you know I have the receipts, as well as of your other unprofessional behavior].But you’re lucky. I have no intention to waste any more time on you or this project. You’re not worthy of my time.Simply, Mike, I don’t believe you; I don’t trust you; and, I would not want to let my business depend on YOU. I’m out.I hope Groove ends up at a good company and a great team so that the people I’ve recommended it to will finally have a product they can at least use and will no longer feel buyers remorse.GodspeedChris Fox
I purchased a Platinum Lifetime Membership for Groove Digital in 2020 for $1,397, believing it would be the ultimate all-in-one platform for online business—funnels, email marketing, scheduling, unlimited video hosting, course and membership sites, and even webinars.It was a disaster.I waited years for the platform to be fully functional, but it never happened. The software was riddled with bugs, so much so that the company admitted the entire codebase had to be rewritten. Features that were originally promised were either delayed indefinitely or scrapped altogether.The final straw? The one feature I used—unlimited video hosting—was revoked. Groove’s management decided to take away a core promise of the lifetime deal, leaving customers like me scrambling for alternatives.This was a terrible investment, a huge waste of time and effort, and a painful lesson in why you should be cautious of platforms that overpromise and underdeliver.I’ve since switched to ThriveCart and Vimeo, and it has been a breath of fresh air compared to the ongoing mess at Groove. If you are considering Groove Digital, save yourself the frustration and look elsewhere.
Been working with groove for years and they never disappoint. The service in itself is easy to use and has a lot of features that makes answering emails or tickets easier for anyone managing a team working with multiple or a single client.Their support team also always does a fantastic job in resolving any issues that come up as well. They will not just reply with some basic troubleshooting nonsense but will actually try to resolve your issue from start to finish. They often sent me follow ups on the issues they resolved as well to make sure we were still well accommodated.This review is long overdue - 10/10 would use groove again.
I bought their lifetime account because they included the ability to send email and not use a separate email provider. It was supposed to be for 50,000 contacts. Their email has never worked as it was supposed to. And now they have reduced the contacts to 500 and charge $14.95 per month for more. Yes, that's correct, they are charging for a feature I and others ALREADY paid for. They use their Facebook group as their main form of communication but kick out and ban anyone who points out the fact that they sold us a service based on false premises and deserve a refund. Groove.cm has been reported to the FTC and BBB by several customers just this week.
Thinking about Groove.cm for your agency or business? Don’t waste your time or money until you read this. Here’s everything you need to know about its security nightmares, image-destroying flaws, and the endless costs it’ll drain from you—over and over again.FAQ: Why should I avoid Groove.cm? Is Groove.cm secure for my agency? No! Groove’s security is a total joke—one login for your entire team means everyone has access to all your data, including client financials and credit card info. Imagine the disaster if your customers found out your whole staff has the keys to their kingdom. Security issues like this will tank your reputation and cost you clients—it’s a financial and vanity nightmare waiting to happen. Will it make my brand look professional? Not a chance. Every app—GroovePages, GrooveBlog, GrooveMember, GrooveKart, GrooveWebinar—looks different, with inconsistent designs that scream “cheap.” Your precious image and brand take a hit because it’s impossible to look polished with this mess. Security isn’t the only problem; your inconsistent, unprofessional image will cost you time and money fixing what Groove breaks. Can I scale my business with it? Good luck! With one shared login, scaling means risking your customers’ sensitive data—there’s no audit trail, no control. What would your clients say if they knew every employee could see their financials? That’s a security disaster that’ll cost you trust, money, and your agency’s reputation. Time and money down the drain, all because Groove can’t keep up.FAQ: What about usability and costs? Is it easy to use? Nope. Each app has its own clunky interface and a steep learning curve that’ll waste your time—and time is money. You’ll spend hours training your team on this Frankenstein of a platform, all while it negatively affects your brand with its amateurish look. Security issues aside, the inconsistent apps make you look bad and cost you more than you’ll save. Does it save money? Only if you ignore the hidden costs. There’s virtually no data captured for marketing decisions—want analytics? Buy third-party apps. More setup, more mistakes, more money. Groove’s “free for a year” gimmick? It’ll take that long just to build a page, and by then, your image is trashed. Security risks, a cheap-looking brand, and endless add-ons—it’s a financial sinkhole.FAQ: How does it affect my agency’s image? What about invoicing and branding? Your invoices say “GroovePay”—no personal branding, just their name. Clients will think you’re a low-rent operation, not a professional agency. Combine that with the mismatched, outdated app designs, and your image is doomed. Security flaws give everyone access to sensitive data, and the shabby look costs you credibility—time and money wasted on a sinking ship. Is it modern and professional? Hardly. It’s a five-year-old relic with a fresh coat of paint—limited graphics, no cutting-edge widgets, and a cobbled-together email system that barely works. Your brand looks stuck in the past, and the security mess (one login!) makes it worse. You’ll spend time and money trying to polish this turd, and it’ll still hurt your image.FAQ: Can it handle real agency needs? Is it a CRM or integrated platform? Not even close. “Integrated” is a generous lie—it’s a patchwork of tools that don’t talk to each other. No A/B testing, no real AI, no data for data-driven marketing. Your weakest link will be Groove’s security (one login for all!), its inconsistent branding (say goodbye to your image), and the time and money you’ll waste cobbling it together. What if I need support? You’re on your own. They owe employees, partners, and affiliates money—good luck getting help. Meanwhile, your team juggles multiple windows just to get anything done, costing you time and money. Your brand suffers, your security’s at risk, and your finances take the hit.Final Thoughts: Groove.cm is a security disaster (one login for all!), a branding catastrophe (inconsistent, cheap-looking apps), and a money pit (time, add-ons, and setup nightmares). If you value your agency’s finances or your vanity, steer clear. It’s the weakest link that’ll cost you everything—trust, clients, and your professional image. Run, don’t walk, away from this outdated scam. As they get ready to relaunch, afilliate marketers have come out in droves to write misleading 5 star reviews.
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