Review Time
I have been a regular customer of Headmasters, both in Harrow and Reading, and have generally had satisfactory experiences in the past. However, my recent visit to the Reading salon was deeply disappointing and has led me to decide not to return.I had booked an appointment for my 2-year-old son’s first haircut — a special and somewhat delicate moment for any parent. We arrived five minutes late, and the stylist, Lucy, made a point of saying, "You are late though." I asked if that was an issue, and she said "no," but still felt the need to emphasize it. I found this unnecessary, especially considering I’ve often waited patiently in the past when they were running behind schedule without ever complaining.Additionally, I had clearly mentioned while booking that both my husband and I would be present, as our son is quite active and needs both of us to help calm and distract him during the haircut. Despite this, another staff member asked one of us to leave, citing that the salon was crowded. This felt inconsiderate and dismissive, particularly for a young child’s very first haircut.Given the lack of empathy, inflexibility, and the generally unwelcoming attitude during our visit, I requested all future appointments be cancelled. I will not be returning, and I will not recommend Headmasters to friends or family.Headmasters needs to show more understanding and warmth, especially when dealing with young children and their parents. First haircuts should be memorable for the right reasons — not for being made to feel unwelcome and judged.
Visited Headmasters again in Sutton, Surrey. Sam cut my hair, looks great. He listened to what I wanted, and explained what he could do. Just what you need from a salon. All the staff are friendly and helpful in Sutton headmasters, I cannot praise them enough. If looking for a good hairdressers locally, I recommend you try this salon. 😊
Absolutely in love with my new hairstyle, styled by Mary whose joyful and professional attitude was like a sunshine. She recommended great length and cut which makes my facial features to stand out. I am extremely happy with my visit at Headmasters @ Streatham Hill.
My experience at Headmasters was great! Katrina always goes the extra mile with my colour & cut and don’t know how but she always makes me look the best version of myself! Katrina always gives great advice too whether on cut or colour & I always come out of the salon feeling great! Thank you Katrina!
I've been a customer at Rush for well over a decade, but when I went in to get a fringe trim I was told that they no longer offer the service and that I should book a new haircut instead.So I went to Headmasters at Clapham South a few minutes away, where Vicky gave me a brilliant fringe trim straight away and told me there was no charge. I liked the experience so much that I will be taking my custom to Headmasters!
I've been coming to Twickenham Headmasters for three years, and every visit has been fantastic. My hair always looks fabulous thanks to the very talented Nikolay. Honestly this guy is like an artist! Everyone here is friendly and welcoming, Maureen is the nicest receptionist ever creating a genuinely positive atmosphere. I wouldn’t go anywhere else!
I went to the Kingston branch to have a root tint colour, trim and blow dry. My hair is long, one length, so the 2 inch trim was very simple and quick. The colour and blow dry was fine.But when I came to pay I found I had been charged £93 just for the cut and blow dry alone (before adding the cost for colour). This seems really excessive when the cut itself was so quick and basic. I've found a place locally that will trim and blow dry for £36, and that is for long hair. I only wanted a BASIC trim. Headmasters clearly do a massive markup on this, which really is a rip off. I've spoken to Headmasters and they've offered 50% off my next cut and style (not colour!) but this is still much more than the local cut and blow dry cost. I WON'T be getting my hair cut at Headmasters again, as it is an absolute rip off. I'll stick to the colour and I'll be watching the prices.
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