hellofresh.nl

3
3 Based on 101 reviews

Wat eten we vanavond? Daarover hoef je met HelloFresh niet meer na te denken. HelloFresh ontwikkelt wekelijks lekkere, gezonde en verrassende recepten en doet alle bijbehorende boodschappen voor je. Aan het begin van de week wordt de HelloFresh Box – met ...

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Average Rating

3

/
5

101 Reviews

5 Star
33%
4 Star
13%
3 Star
13%
2 Star
6%
1 Star
36%

Filtered Reviews

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Review Time

Deborah C.
Not ready to cook

The whole point is to get ingredients that you can make the dish with, I got a raw avocado that you can hammer nails with. Even after a few days it’s still hard, and if I waited till now my other ingredients would have gone bad - so ended up going to the supermarket and buying replacement. Their in app feedback experience is broken so you cant report that

2
Date of experience: Jun 30, 2025
Malapokix95
I had a subscription and cancelled it…

I had a subscription and cancelled it on the last possible day to cancel it before receiving a new box. A few days later Hello Fresh charged my bank account for the box I had cancelled. I reported it to the bank and they canceled the transaction for me. Then on the day I used to get the boxes, the bell rings and there is a Hello Fresh deliver person on my door. I explained the situation to him and said I would not receive the box because I did not pay for it, since I previously canceled it and later reported the payment (a charge that should not have happened since I had canceled) on my bank account.After that I started to receive every month messages from Hello Fresh asking for payment for my canceled box, a box that i did not even agreed to received and the delivery person took back!I tried to call to the customer service number that shows on the app and it says the number does not exist when calling. I tried the chatbot which did not solve. I tried email that was never responded.Now, 3 months later, I get an email from a third party Hello Fresh hires to solve their unpaid bills saying I needed to pay for almost double the amount of what just the box actually costs, and that it would keep increasing. WHILE THE BOX WAS CANCELED AND I DID NOT RECEIVE IT!!!!!I ended up paying but will NEVER sign up for Hello Fresh again, which is too bad for them because I used to love it and sign it for a few months for a couple of years now. Too bad they do not have the resources to resolve this kind of situation and I definitely recommend friends and in social media for people to NOT engage with Hello Fresh because they are not prepared to handle day to day situations.

1
Date of experience: Jun 27, 2025
Charl Price
Nice to cook with hello fresh

Nice to cook with hello fresh, we are with 2 and eat whole week with 3 meals for 2. And fresh. So I always mix everything together so that I do not mis the next day a sausage of chicken.

5
Date of experience: Jun 23, 2025
Beau J.
Some food expired the same day so…

Some food expired the same day so sometimes I have to cook two meals the same day.... I don't like when I see too many similar recipes

3
Date of experience: Jun 20, 2025
Agatha Patterson
The recipes are tasty and creative

The recipes are tasty and creative, with enough choice to sooth our family needs. The delivery is almost always on point, and I appreciate you started diminishing the amount of plastic you use for packing. What I am missing is to know the source of my veggies and I would love to have them sourced from local farmers, clean and biological.

4
Date of experience: Jun 19, 2025
Joanne Cooper
really small portions

the meal themselves were good, but the portions were way too small for two people. my partner was unexpectedly not at home this week so while i did have leftovers, the two portions were almost enough food for just me. i did get lost a few times in the recipe cards but that may be me not being used to them. i will continue using the device though.

3
Date of experience: Jun 05, 2025
Jodi Barnes
Boring recepies

Boring recepies, specially for vegeterians. It comes down to rice and pasta basically always. If you are not at home when the order comes to your door, they will return it and charge you fully! NOT recommended.

1
Date of experience: Jun 04, 2025
Nancy Smith
Brilliant range of meals

I really like the wide variety of meals - we often struggle to narrow down the choices! The instructions are easy to follow, and I like that there’s no waste.

5
Date of experience: Jun 03, 2025
Jayden Sanders
Love the recipes

Love the recipes! The vegetarian recipes are particularly tasty!

5
Date of experience: May 31, 2025
Ted W.
Food is great but quantities not ideal

The food is of excellent quality. However the difference in the amount of vegetables sent in comparison to the protein is huge. There's always too much vegetables (ridiculous amount!) and too little protein, and one has to always pay for the extra protein.

4
Date of experience: May 16, 2025

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Business Details

  • Wat eten we vanavond? Daarover hoef je met HelloFresh niet meer na te denken. HelloFresh ontwikkelt wekelijks lekkere, gezonde en verrassende recepten en doet alle bijbehorende boodschappen voor je. Aan het begin van de week wordt de HelloFresh Box – met receptenkaarten en alle verse ingrediënten voor 3 of 5 maaltijden– bij je aan de deur bezorgd. HelloFresh doet elke week de boodschappen en jij zet binnen 30 minuten een gezonde en lekkere maaltijd op tafel.See more

  • email klantenservice@hellofresh.nl
  • call 0207602014
  • language https://hellofresh.nl

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