hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Average Rating

3.6

/
5

1.2K Reviews

5 Star
43%
4 Star
17%
3 Star
14%
2 Star
7%
1 Star
19%

Filtered Reviews

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Review Time

August Fisher
Excellent device and very accurate…

Excellent device and very accurate (calibrated against old cuff device).

5
Date of experience: Aug 24, 2023
Bud Howard
It monitors my blood pressure more…

It monitors my blood pressure more regularly and keeps me up to date and using the cuff with it is a great relief to know well pleased with it.

5
Date of experience: Aug 23, 2023
Charmaine
Its a great idea and works moderately well

Its a great idea and works moderately well. Here are the downsides:- the wrist device takes a variable number of readings per 24 hours; very often there are gaps in the data set for reasons that are unclear. This is really annoying given that the whole point of the device is to understand what BP control is like throughout the 24hr period. Some days I will get 5 readings and other days 11 readings. I have never yet got a reading for every 2 hour period. Even resting quietly in bed at night there are data 'holes'.- it is not possible to tell the device to take a reading when you are sitting quietly ie can not be user activated; this is a big disadvantage given that there are data gaps as mentioned above.All in all needs some improvement for 200 quid !

3
Date of experience: Aug 21, 2023
DW61
Does not work outside in Uk.

Does not work outside in Uk.

1
Date of experience: Aug 20, 2023
Robin30040437
DO NOT BUY FROM THIS COMPANY

Useless, dreadful customer service with one no reply email address. Faulty unreliable product. No phone number or address. This company is seriously dodgy and should be investigated. My product was faulty. After persisting with several emails, and contacting the billing department, i finally got a response. No ticket number received-so impossible to link with previous emails. Finally got product return label and posted back then received an email asking why i had not responded. No sign of acknowledgement of receipt of goods.No sign or refund. Response to previous comments by Aktiia on trust pilot were not helpful Seriously dissatisfied and recommend you do not buy this product.

1
Date of experience: Aug 14, 2023
smarks2497
Extremely Useful

Aktiia is extremely useful and gives good insights, some unexpected such as the correlation between blood pressure and being too warm at night. My Aktiia seems to read a tiny bit higher than my Omron and Withings monitors but I just make a mental adjustment. It’s possible I’m not yet calibrating it quite right so time will tell. The battery life is EPIC, well over a week and it charges up in no time - only a few minutes. I’d like a better strap and have been looking to see if there’s any narrow hook and loop I could use. I’d recommend to Aktiia to make the next generation waterproof so you could keep it on when showering etc.

5
Date of experience: Aug 14, 2023
DS74
i live in Australia and cannot download…

i live in Australia and cannot download the Akita app on my Apple devices.

2
Date of experience: Aug 13, 2023
Tim Walker
NOT FOR THE OVER 65's

I did not understand this bracelet & system is unsuitable for those under 21 or over 65 years until I had received it and read the manual. Had I known I would not have purchased. I emailed my sentiments and wanted to return it, - but no reply. I think this information should be front and central in all promotional material and not hiding in the small print because hypertension is age related. Beware and be warned of such poor ethical standards.

2
Date of experience: Aug 13, 2023
CP17
TERRIBLE customer support

TERRIBLE customer support, I have been able to log into my App since the 2nd day of having this device, and despite multiple emails to the support team, you get ZERO response. I am returning this product, 100% NOT worth the price tag.

1
Date of experience: Aug 11, 2023
Gabriel Richards
Scam?!

Scam, beware!

1
Date of experience: Aug 09, 2023

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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