hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

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Average Rating

3.6

/
5

1.2K Reviews

5 Star
43%
4 Star
17%
3 Star
14%
2 Star
7%
1 Star
19%

Filtered Reviews

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Review Time

Kyra
Expensive and unreliable

This product has functioned well since I purchased in March, however over the last 2 weeks it has failed to synchronise, unless I have it cradled on the charger, I have to pair and unpair the device, it takes several attempts for the app to synchronise and pair, it also is taking only 3-4 readings in a 24 hour period

2
Date of experience: May 26, 2023
Maud Walker
Accurate

Great product. Very accurate. Easy to use.

5
Date of experience: May 26, 2023
Beatrix C.
Purchased 9th march

Purchased 9th march. 3 weeks in the bracelet was inaccurate, failed to hold a charge and failed to match the normal cuff figures and record at night. After numerous emails customer services refused to give me a refund after I returned the faulty bracelet to them. They stated as id gone past 14 days free return i was not entitled to a refund. After several emails they after 2 weeks and my demand for a refund have sent out a replacement. Paypal credit are looking at my case. DO NOT BUY THIS ITEM. In our experience it doesn't work and is inaccurate. Customer service is shocking!! I still sent them a consumer rights email they ignored that too. Tons of unhappy customers on facebook.

1
Date of experience: May 25, 2023
Wilbur W.
Connection is a struggle to establish. waterproof version would de most welcome.

Easy to start but then the blootooth connection is a struggle to establish. Waterproof version would be most welcome.

4
Date of experience: May 25, 2023
SCoP_captain
Some days I can go 6-8 hours without a…

Some days I can go 6-8 hours without a reading some days i get regular readings

3
Date of experience: May 25, 2023
Yaris696
Does what it says on the tin

Does what it says on the tin. Really happy with it.

5
Date of experience: May 25, 2023
CHIBI2668
Product gives valuable insight into BP over day and night

Product does work and provides many readings over the day, I manually read once a day and it appears to tally well with that. Provides valuable insight into how blood pressure varies whilst asleep. Would be nice to have an export function from the app, but pdf output is good and works for the doctor

5
Date of experience: May 25, 2023
Dorothy Butler
Much more comfortable than normal monitors

I find normal blood pressure monitors very unconfortable and painful. They bruise my upper arm quite badly. I've been monitoring my blood pressure with Aktiia for over a month now, and have only had to wear the upper arm cuff twice - once to initally calibrate, and once after a month to recalibrate the wrist monitor. Excellent

5
Date of experience: May 24, 2023
Hannibal Wilson
Excellent

An excellent, simple to use means of monitoring blood pressure throughout the day.

5
Date of experience: May 24, 2023
PB48
Disappointed

Unfortunately I was reluctant to send this review in, however, the lack of customer support has pushed me to mention a few things. 1. No warranty cover for new unit my charger doesn’t work anymore so unable to charge. I have asked repeatedly if I can send in for inspection but it’s not covered apparently. 2. No customer service continuity. 3. My unit was working very well for the first few days then when I tried to re charge nothing happened. I was very impressed with the first week of use, as someone who suffers from HBP I was looking forward to integrating the results into my recoveryAll I asked for was for them to inspect the gadget after 1 weeks use. Very disappointing

1
Date of experience: May 23, 2023

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Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

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