johnryanbydesign.co.uk

4.8
4.8 Based on 187 reviews

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Average Rating

4.8

/
5

187 Reviews

5 Star
94%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
3%

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Zachary Harris
A Perfect Experience, from Beginning to End

We bought an Origins Pocket 1500 mattress for our king sized bed and we're so glad that we did.The whole experience, from placing the order to sleeping on the new mattress, was perfect and trouble free. My ageing back is grateful too.We would recommend John Ryan by Design.

5
Date of experience: May 21, 2024
Rob A.
Customer Service

Excellent customer service .Nothing too much trouble to explain on the mattress chosenVery patient with 82 year old .Much better service than a bed shop I had visited recently 10 out of 10 from me.Waiting for delivery with the same service

5
Date of experience: May 20, 2024
Jaden Anderson
What a truly wonderful company!

What a truly wonderful company! If only all companies operated with such efficiency and care for the customer! The whole process from purchase through to delivery has been amazing, we cannot fault John Ryan, truly exceptional! (Purchaser of a John Ryan Artisan Naturals mattress).

5
Date of experience: May 15, 2024
Quentin
Excellent service

Excellent service

5
Date of experience: May 09, 2024
Herman R.
Talking to Julie a couple of times…

Talking to Julie a couple of times nothing was to much trouble because I couldn’t make up my mind

5
Date of experience: May 09, 2024
EvaGaming
Great customer service,and great mattress.

Great customer service,contacted to check mattress was suitable for us,delivery was good. Guarantee sent by post with information on mattress care and then a follow up email advising to turn mattress.

5
Date of experience: May 07, 2024
Tori
Cannot recommend enough

Cannot recommend enough. I spent a fair amount of money on a Simba mattress around 3 years previous only to find I was waking up with painful twinges in my back because the support from it had already failed. After looking into it I found out about how memory foam is notorious for failing, so decided to try a John Ryan mattress after a recommendation from a friend. I was impressed from the very start, having had a phone call before the order was confirmed to ensure that I had chosen the right mattress. This was not to try and upsell a more expensive one, it was purely to make sure I had made the right choice. The mattress then arrived sooner than expected, delivered by a very helpful pair of chaps who knew the products and made helpful suggestions. Then on inspecting the mattress I was hugely impressed. For not much more money than any of the generic memory foam or hybrid mattresses you get an absolutely beautifully made one which is comfortable yet supportive. It has a much more expensive feel that the price suggests and my wife and I cannot fault it. You also can tell by the quality feel that it will last for much longer than any of the cheaper ones, making it incredible value. I truly love this mattress and have been more than imprint the customer service. It is also a good feeling to know that you are buying something made in the UK.

5
Date of experience: May 07, 2024
Taleya
Great customer service

Great customer service, comfortable mattress

5
Date of experience: May 07, 2024
Harvey Cooper
Great service and a luxurious mattress, much better than others on the market in that price bracket.

Having run a B&B for 8 years, this was the 7th mattress we have bought from John Ryan - this time for our own use! Our guests have always loved these mattresses and we too find ours very comfortable and sumptuous.The service was second to none - the lady I spoke to on the phone ascertained that we were buying the right mattress and level of firmness according to our weight and sleep position and advised us as to the main features of each type. Because our need was urgent, she managed to fast track our order (it was a mattress from their outlet, so didn't have to be made) and we had it in a week. The guys delivering kept us well-informed of delivery time, took it upstairs, unpacked it, placed it on the bed and took the packaging away. I wish all companies operated this pleasantly and efficiently! Thank you!

5
Date of experience: May 03, 2024
Cheftryade65
I love my bed

I love my bed! Decided it was worth investing properly to help with back pain and quality of sleep and I spent a long time researching before choosing John Ryan for both my bed base and mattress. I couldn’t be happier with the service and quality of both.

5
Date of experience: May 03, 2024

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