johnryanbydesign.co.uk

4.8
4.8 Based on 187 reviews

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Average Rating

4.8

/
5

187 Reviews

5 Star
94%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
3%

Filtered Reviews

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Review Time

yerlyc
Great service

Great service, would recommend this company for mattress purchase

5
Date of experience: Jan 15, 2024
Gave helpful advice and excellent…

Gave helpful advice and excellent service

5
Date of experience: Jan 15, 2024
Lettice C.
Great customer service and product quality

Good product knowledge and timely and relevant delivery. Helpfull follow up on how to care for my mattress.

5
Date of experience: Jan 12, 2024
Arkael73
Buying a mattress is non an easy task

Buying a mattress is non an easy task. There are so many companies and products on the market that you can spend ages searching and still not be sure if this is your best choice. John Ryan website is brilliant. Full of interesting facts and comparisons. I have emailed them three times before making a decision and they were quick in responding to my questions. After placing an online order I got a call back where my order was confirmed and then got a certificate in the mail. I felt the company was very professional. Delivery people were good.

5
Date of experience: Jan 04, 2024
Sharon C.
Great customer service

Great customer service; called up to make sure I ordered the right spring firmness; I had picked the wrong firmness, so it was a good job they called. Delivery was great and they communicated well during the whole process.

5
Date of experience: Jan 04, 2024
FellixCekcu44
Mattress (Artizan) is brilliant

Mattress (Artizan) is brilliant. I have been sleeping better since I had it a bit over a month ago. A bit heavy as they use mostly natural materials but on the plus side I sweat less during the night. It needs two people to rotate or flip it over every month but if someone can help it's manageable. Very helpful staff. Good communication throughout. But delivery company could plan and manage their day better. Overall, very happy with my purchase so far.

5
Date of experience: Jan 04, 2024
Randolph B.
Helpful website, make an informed choice.

Good website - read it. It explains the details of mattresses and how to select the right spec. We could make an informed choice after years of sharp sales tactics. Mattress was made and delivered as agreed. Great product - very happy with the mattress and would recommend John Ryan without hesitation.

5
Date of experience: Oct 31, 2023

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