Review Time
We are absolutely delighted with our John Ryan Mattress. After 2 faulty mattress from other mattress companies we decided to pay a little more based on the reviews and excellent reputation of John Ryan. Julie went through our requirements and advised on the most suitable mattress for us. We are now 5 weeks in and have turned it over once in accordance with instructions. It is without a doubt the most comfortable mattress we have slept on. It is obviously made to a very high standard/quality. We highly recommend.
It's worth the leap of faith. Staff know their product and can answer questions intelligently and with confidence. The You Tube videos were a great help. We had never envisaged buying a bed we had not tried in person but are so pleased that we went ahead. A quality product made and delivered quickly. Our previous mattress was top quality but old and the John Ryan mattress has met our expectations in every way - including just how heavy it is when it comes to the monthly turning! Also the delivery staff deserve a mention (I don't know if they are direct employed or sub contracted). Friendly, efficient and very careful to ensure not one wall, or anything else, was marked. All in all we highly recommend this firm.
After purchasing a Simba and then sending it back we looked for an alternative mattress. Came across John Ryan by Design by chance. What a really great find they are!It was nice to purchase from a local company and support a British business. In the end after some great advice from them we settled on a Artisan 1500 Mattress - King Size Zip & Link, Medium. We knew it was going to be firm and its what we wanted and expected but the addition of a Woolroom mattress topper (John Ryan advice) has made it perfect.Very minor criticism - The mattress has hand holds to manoeuvre along each side but there are none at the head and foot - we think this would be a useful addition particularly on the larger mattress sizes.Overall the customer service from them was brilliant. Once they advise your mattress is ready, they ask you to contact their delivery team to arrange a convenient delivery date - do this as soon as you can as the delivery date can be a couple of weeks away as they tend to deliver to a number of addresses in a specific area.Communication from John Ryan and the delivery team was first class.Overall we found them to be excellent, loved their product and would very highly recommend and would definitely order from them again.
Very happy with our mattress and there is no way we are parting with it any time soon :) I am glad, that I found JR when researching our buying options, I found their website very easy to navigate and full of useful info, plus their customer service answered all my other questions before I decide to purchase the mattress. I do like to do my research before committing to big purchase specially mattress which should last us for many years. Went with Artisan 1500, which was made relatively quickly, delivery company was also very accommodating and they offer recycling of old mattresses, so all went smoothly, lets hope that our mattress will last for many many years to come :)
I purchased an Artisan Bespoke Mattress nearly seven weeks ago after I was advised by John Ryan that due to my body weight and sleeping style that an Artisan Bespoke would be an excellent choice, which was also the most comparable to a Vispring Herald Superb which I had tried in the Vispring Flagship Store in London and liked although their price is a lot more expensive that the JR Artisan Bespoke.I have to say that after putting up with a 10-year-old saggy “medium tension” Dreams mattress, the JR Bespoke mattress can as to major shock to my system not to mention my back. After the first two or three nights (sorry, I can’t really call it sleep) I was worried that after spending a fair bit of money I had made to wrong choice and the mattress tension (Firm) was far too hard for my poor back. I also need to mention that I had also paired it with a Hasena Swiss handmade solid wooden bed which also may have had a contributing effect.I then went back to the JR forum (a superb source of advice, information & feedback IMHO) and read up again on the advice that you should give it four to six weeks for your body to acclimatise to the new mattress and the new mattress to acclimatise to your body. I won’t claim that things dramatically changed for the better in the next couple of nights, but I will claim that my sleep, rest and comfort levels continuously improved over the next three of four weeks. I can honestly say that I now look forward to bedtimes in the knowledge that I will be getting a comfortable full night’s sleep & rest. I would like to give a huge thankyou to all JR Staff for all their advice, help and expertise and would recommend them to anyone looking for a top quality mattress & top notch customer service.
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