josephjamesfurnitureoutlet.com

4.7
4.7 Based on 201 reviews

We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock...

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Average Rating

4.7

/
5

201 Reviews

5 Star
92%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
6%

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5 Stars!

Joseph James fully understood what we were looking for, suggested all the relevant products and then delivered within 24 hours. Delivery guys were great, very friendly. Amazing prices, top customer service. Will definitely be a repeat customer and can highly recommend! Great value!

5
Date of experience: Aug 14, 2025
Adam G
Excellent communication!

Excellent communication from Joshua Elite Summers from Stretford throughout our purchase - really appreciated! Can’t wait to get our new sofa!

5
Date of experience: Aug 12, 2025
Hugh .
Excellent choice, excellent service..

When to St Helens store to look at a bed settee , not sure of colour but not brown or grey , not sure of style , but something that wasn't "obvoiusly" a bed settee. Greeted warmly by Sean and Lucy and offered help immediately . Offered great advice and had different options pointed out to us by Sean . Told that the one we were interested in was available in a choice of colours (inc. brown and grey) , we had the interest free credit explained to us and then were left to wander around . We asked a few questions to clarify things and then left to get lunch locally. We went back after half an hour or so and were welcomed back in . We asked a couple more questions and settled on our choice in a colour on another suite . Nothing was too much trouble for either Sean or Lucy . Excellent choice , excellent advice , just excellent. Thank you again to Sean and Lucy .

5
Date of experience: Aug 10, 2025
Kieran Simpson
Sean very knowledgable and consultative…

Sean very knowledgable and superb explanation of process. Lots of options and supportive, solid consultative approach and approachable. Pre delivery, will amend once complete.

5
Date of experience: Aug 10, 2025
Joanne Twigg
Fantastic experience in the stockport…

Fantastic experience in the stockport store. Found a gorgeous sofa. Sean was absolutely brilliant and so helpful. Would definitely recommend.

5
Date of experience: Aug 09, 2025
Ann Hemming-Ash
Excellent service

Excellent service - thank you all at the Stockport shop! Above and beyond our expectations!

5
Date of experience: Aug 09, 2025
Andreas Michaelides
Great experience and client oriented shop

Joshua from the Stretford shop was really helpful and insightful when we visited looking for a sofa with my wife. He was quick to explain the different features of the models he showed us and answer all of our questions about their products. His politeness and approachable manner made the whole experience really enjoyable. Great firm overall, with large range of products as described on their website and social media. No hidden costs whatsoever!

5
Date of experience: Aug 07, 2025
Judith Goodsir
Great Team.

My whole experience has been great from beginning to end. Huge choice of modern to traditional sofas. Helpful staff. My sofa was delivered today. Wasn't an easy delivery but Josh and his colleague Gary cheerfully persevered! Fantastic quality sofa for a great price. Everyone has been helpful and friendly. Delivery guys careful and respectful of my property. Altogether a great experience. I'm delighted with my sofa. CHECK THESE GUYS OUT - THEY'RE AMAZING. 👍. MANY THANKS.

5
Date of experience: Aug 07, 2025
.Lynn H
Would recommend.

Great showroom with lots to see. Lucy was extremely helpful when we told her what we wanted . She showed us another suite that was in the warehouse and not in the shop. This was just what we wanted . She then sent us videos of it before it was packaged for delivery. Lucy was very efficient and knowledgeable about products. Lovely and polite person too. We love our purchase .

5
Date of experience: Aug 06, 2025
Sue Jones
Chris was extremely attentive ad…

Chris was extremely attentive ad helpful we picked a beautiful corner sofa

5
Date of experience: Aug 04, 2025

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Business Details

  • We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders, customer returns and ex-display pieces. This stock is sorted, quality checked, photographed and uploaded to our website.

    As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas.

    The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.See more

  • email customerservice@josephjamesfurnitureoutlet.com
  • call 07399438386
  • language https://www.josephjamesfurnitureoutlet.com

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