Review Time
Absolutely love my tree!!!! I got the 7’ Prince Flock pre-lit tree. It’s the perfect size and it was so easy to set up. Shipping was quick too. I have gotten many compliments on how beautiful the tree is. Definitely will purchase Christmas decor from them again!
Terrible cheap tree manufactured in China. Inside branches are of a cheaper material, the kind you get on a $50 Wal Mart tree. Only 2/3 of each branch looks ok. Branches closer to the pole don't even match the same color as the outside branches. Not to mention after a lot of shaping, it still looks like a sickly tree that was left behind at a real tree farm. King of Christmas does not show their negative reviews. DON'T BUY ONE!!! Saw better and cheaper trees at Lowes.
User Buyer Beware!! I purchased 2 open box trees. One flocked and one not. Upon delivery, I immediately put it together and the lower branch on the flocked tree is broken, hanging way lower than the rest of the tree and hanging on by a thread. One branch has a pink stain and had a thick gray piece of yarn stuck to it. I’ve emailed and called the company twice. I’m being told via email and verbally by their customer service to “fix the branch and try to raise it back in place by bending it myself.” I did not agree to purchase a defected/broken tree but because it was an “open box” item, they are refusing to exchange, replace or refund me for their mistake of shipping out a used, broken item. So now the customer is stuck paying for a broken tree. Guess this is how they get you when they sell crappy open box items. Lesson learned. Do not purchase anything from the store. You’ll regret it!
User Buyer Beware!! I purchased one open box flocked tree Upon delivery, I immediately put it together and one lower branch on the tree is broken, it fell on the floor. I’ve emailed and called the company immediately the same day the tree was delivered. I’m being told via email and verbally by their customer service to “fix the branch and try to raise it back in place by bending it myself.” I was told to take pictures and video which I did. They send me a pin to resolve the issue that did not work. They ended up sending me part A of the tree. I had to wait for the part to be delivered once again. Once the part was delivered I put up the tree together. Now the top part doesn’t light up. They send me a video to trouble shoot the tree. I follow directions and send pictures. That did not resolve the issue. I was send another video to trouble shoot the tree once again to make sure I did connect the tree wrong. That did not work. I am now waiting for customer service to reply once again. It’s been past two weeks since I bought the tree going back and forth with them. I spoke to a supervisor, I did not agree to purchase a defected/broken tree but because it was an “open box” item, they are refusing to exchange, replace or refund me for their mistake of shipping out a used, broken, defective item. So now I am stuck paying for a broken “open box” tree. Lesson learned. Do not purchase anything from King Of Christmas You’ll regret it! I am working on calling the news. Worst company ever.
I purchased an open box prince flocked tree. No where did they said open box means old outdated model.The tree i received was an older model with foot pedal only no remote control.. 4 light settings instead of the 8 settings and for the different sections to light i have to look for the wire when it's advertised that it has power pole technology so it's supposed to light once you put the sections on.Called and emailed customer service multiple times they finally sent me out a new foot pedal that will give the 8 lighting settings and the remote. And the foot pedal isn't compatible with the tree that they sent me so it was an absolutely waste
Bought a open box tree that showed a cost of 449.00 at 50% off. GREAT DEAL RIGHT??? Tree was not as good as one we bought at another vendor for 100.00. QUALITY was terrible, Looked like a Charlie Brown's version. Really don't recommend buying a tree from this company.
Ordered a month ago, emailed question of timing, got Chana Post/17 Track tracking, followed it to the US, in Florida, where it (whatever "it" might be...") was delivered. Only I LIVE IN IOWA!! Message answers were always well written, until the last, after I complained of the delivery mistake, is in broken english, but says they will fix the problem. So I wait. Called CC co., they said give it another few days for their answer like they asked....we'll see!! Doubtful, doncha thinK?
Bought a King of Christmas tree last year. It came with bent boughs. Didnt have the time to send it back. Used the bent bough, almost broke boughs on the christmas tree. This year the sprigs are falling off when i go to fluff it gently. Dont recommend buying a artificial tree from King of Christmas. I am a single mom so this is horrible. Put approximate date of purchase
Wow what a nightmare. They say they can ship everything in 2 days! Its right there at check out, no other option for shipping, just their amazingly fast shipping of 2 days. Well of course after you click pay and the shipment is processed in an hour or so, then they email you and let you know its actually going to be 4 days. Then after 4 days no tress, they email to tell you it will be 5-7 days. Then half you order arrives. Yep the trees come at separate times in separate boxes. Don't trust the hype, they aren't any better than something you'd find at a specialty store locally. And trust me they are more expensive. Plus the 12ft tree after it was set up was wobbly and leaned to either side, it never stood straight up and looked funky.
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