Review Time
I live in Portland, OR. Ordered a tree on November 25. It was supposed to arrive in 3 days. After a week I tried calling the company but never got a person. i started tracking it. It made it finally to Portland from Southern California after 10 days but never got delivered to me. Then tracked it to Georgia!!! I sent email to complain about it. To shut me up, they emailed back that they are sending free ornaments.which I don’t want. It is now December 11 and still no tree. Terrible customer service. Never answer phone calls. If no tree tomorrow, i will contact my credit card company for a refund. I have tried several times to reach somebody on the phone. Never got someone to speak with.
I bought at blue dutch flocked tree last year. Who knew this fake tree came with so many cord hook ups it has turned out to be the nightmare tree from Elm Street. It is not lighting up claims to have a 2 year warranty not sufficient help on this tree diagrams and video are terrible. There is no one to talk to OR ANSWER CALLS! did answer and email not sufficient.
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