Review Time
Ordered the Psyche Corset Dress (order# 102069) it arrived with literal blood stains on multiple spots of the dress. It was out of stock, so I couldn’t do an even exchange and they gave me the amount back on store credit; I instead paid more money out of pocket for the Annalise style dress (order #104186). This one was too large and did not follow the measurements given on their size chart. I sent it back to exchange for a smaller size. Instead, since the item was now sold out, they refunded me… 29 cents. The dress cost me $129 after discount code and they gave me 29 cents back. They did not refund my original store credit back that was given to me after receiving a dress with someone else’s blood on it (a biohazard risk as well, mind you.) I’ve gone back and forth with them for months on this, and they are deeming a 29 CENT refund as completed and sufficient, completely pocketing the cash I originally spent for the Psyche dress.*Editing to add: after reading through more of these reviews, same thing in my case where they just ignore all of your emails. I’ve explained so nicely and so simply multiple times over and over the issue, sent every little bit of screenshots with tracking, etc. and they just ignore you. When they do respond, it’s super generic and they just tell you that the refund was completed. They don’t read anything you actually tell them in a message. THEY ARE THIEVES AND THIS IS CLEARLY A VERY LARGE SCAM.I will be moving forward with my own legal filings, and since becoming aware of how many other people have been impacted, I am filing a complaint with my state’s attorney general’s office and will be moving forward with filing a class action lawsuit.EDIT #2 5/27/25:So per their comment beneath my review, they did message me- not to actually fix anything, but to AGAIN ask me for the same info they’ve had since APRIL, which are my order numbers (gee whiz, wonder how many screenshots I’ve sent with that info in it? 🤔 It’s almost as if I even included it in this review! 😱) and to further insult me by now not referring to me by my name, but instead “Princess✨”- Word of advice folks, don’t ever call someone Princess and expect them to take it kindly after treating them like they’re being a whiny brat asking you to correct something when you’ve STOLEN from them. Might as well call me Maleficent or Baba Yaga at this point. 🙄They did make it a point to point out that I’ve made a lot of orders through them…Yeah, I had since I had points and coupons and thank god not every piece I had issues with- You would ✨think✨ that a company who sees you’ve ordered a bit would want to keep you around as a customer and not steal from you, to then have you turn and bash them, but alas, what do I know anyways? I’m just a 🎀Princess✨🎀🤪Probably going to leave a review separate for every single order I’ve made though, because according to them, I have nothing but time on my hands to deal with this for months on end so 😎👉👉 look forward to that! ☺️UPDATE 5/28/25- They finally refunded me; only they actually refunded the first item in full, when all I was asking from the get-go was just for my store credit amount to be given back from the second item. Super glad I won’t be forced to support their shop, but just still a prime example of how they don’t actually read anything. Really could have been such an easy simple transaction, but instead they had to go the route of theft. It shouldn’t take talking to an attorney for them to actually follow their own policy and consumer rights. But yeah! Wouldn’t recommend them, I am most definitely not changing this rating just because they finally refunded me. 0/10 would not recommend.
I ordered that dress and noticed some coffee stains and dirt on it. The package had been opened before, so it seems someone wore it and returned it. I emailed them and asked for a new one without any stains, but I haven’t received a reply at all! I want my money back or a new dress!
This company is a thief. My order number is NC1P1TS2 on Klarna. I sent the items withing the time frame and still they continue taking my money and they owe me everything that they have stolen. They are liars and thieves. DO NOT BUY FROM THEM! RUN... DON'T WALK. HELLO! I DID SENT 4 EMAILS! SEND DM THROUGH IG ACCOUNT AND YOU DENIED MY CLAIM THROUGH KLARNA. YOU STILL HAVE THE AUDACITY TO TELL ME THIS? I SENT THE DRESS FOLLOWING YOUR INSTRUCTIONS. YOU ARE THIEVES.
I ordered the dress, with fast shipping. 3 days later, it hadn't been shipped out yet and I've heard nothing. I emailed them asking what was going on, and they replied saying that my address was wrong and I needed to give them the new details. (I checked the website and saw that it was in FACT not wrong) but I still went along and gave them the details. Checked again and saw they changed it but made it wrong, but decided to not say anything and hope they knew what they were doing. 3 more days later, order hasn't been shipped. So at this point I'm stressing and email them asking what's going on and that I may have to cancel. THEY GHOSTED. And I replied again and still nothing. What I'm saying is don't risk buying from here.
Absolutely terrible experience!!! I ordered 4 items and returned 2. I paid $50 just to return these 2 tops as I’m from Australia and I still have not received my refund after 2 months! I have followed up by email around 4 times now and am being ignored! don’t waste your money!!!UPDATE!! I have sent them my order number about 4 times now and still have not received my refund. This company is a scam!!
Personally, I've had a wonderful experience shopping here. I've gotten two dresses, a pair of stockings, and a lace cardigan/top from themIn regards to sizing--- literally all you have to do is read the size chart. I've referenced them and picked according to my measurements, and everything's been great so far. I'm a little bit big (178lbs) and their XL and 0XL sizes are usually good for me. I don't know if some of their size charts are inaccurate, but just dont pick based on what size you think you are, look at the size chart.Shipping for me was good, too. Didn't take too long (it's not amazon I'm not expecting them to ship within days) and when arrived everything was well packaged and dandy. The material is very good quality, and the structure in the dresses are nice--- not too stiff but not soft. Very decently priced for what you get, at least in my experience
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LaceMade: Princess Dream Maker
LaceMade is princess dream maker which based in China and UK. The brand conveys the concept of being Feminine and Powerful, Vintage but Modern. Specialized in offering designer womens wear that reflects your personal style.
