Review Time
I ordered from them in December, did receive the "dress" but it was nothing like the photo, cheaply and badly made. I thought I was scammed, couldn't get a refund and moved on with my life. But the scam couldn't stop there!!! They then stole money from me monthly which I have just realized. I have NEVER at any point subscribed to a membership from this scammy company. Stay away from them, nothing good to be had there.
I bought a dress last year for my 21st birthday however they add in a subscription which is not said. As a result I’ve been paying them £24 a month. I called my bank about the money and they said some companies will have you subscribe without letting you know.I’ve emailed them multiple times and they never respond. Do not buy from them it’s a scam.
Wouldn’t even give one star. AWFUL & disappointed aren’t even the words. This company is a massive scam and i’m disappointed i didn’t come on here sooner to see all the bad reviews and ones similar to the experience i’ve had. I ordered a dress on 29th December 2024. I still haven’t received it and it’s 14th February 2025! That’s nearly 7 weeks! I contacted Lavish Ivy questioning where my order was on the 1st of february i was offered a 20% refund which only ended up being near £4. I since then didn’t notice but had money taken from my account on the 12th of january and a 2nd attempt on the 11th of February which luckily i didn’t have money in the account, but still don’t know why i had money taken/attempted to take from me when i hadn’t placed any orders and was still waiting on the one order i did make end of december that was apparently shipped the following day. I’ve since contacted them querying about the random unauthorised transactions and they’re yet to get back to me! I’m going to email again this evening, i’ve taken it up with my bank and currently contacting them again about this as it’s borderline fraud and i’m not happy at all about waiting so long on a order i think i’ll never receive!! NEVER ORDER FROM HERE ITS A COMPLETE SCAM YOU WONT GET YOUR ORDER AND MONEY WILL BE TAKEN UNAUTHORISED FROM YOU!!
THIS IS YOUR WARNING!!!!!Do NOT order. I’m saving you time, money and hassle right now. I placed an order back in December 2024 for a birthday meal in January. The website states 7-10 business working days for delivery… we are not in February 2025 and I still have not received anything. After reaching out to their “24/7” support team I still haven’t received a response. They will also try to take monthly subscription transactions from your card. This is an option on their website HOWEVER I did not sign up or select any subscription services and only ordered one item of clothing. My bank even called me to raise these transactions as FRAUD. Without my bank contacting me, I wouldn’t have even known. Yes the item was cheap which I’m sure enticed many customers but it’s better to go to shein or other fast fashion brands as it will be the same quality. They use other brands images which I know many companies do but atleast you will get your items. I’m not sure why they still exist after so many horrible stories and customer complaints about them. There are a handful of good reviewed either from customers who are lucky enough to receive their items but honestly… they sound pretty fake to me 😂 like they hired people to leave good reviews to save them from all the horrible reviews they already have… all the good reviews sound the same and generic and we see right through it 😉 Their ChatGPT responses are nonsense and a way to find technicality to charge you a lot of money for very low costing items. Stay away ladies, please.
The order arrived very late. I had to contact the customer care and said I do not want the order before I even got it they said “If it is damaged we will take it back but rest assured that it will come” now when I got the orderThe leather jacket was torn by the pocketThe other two dress (1 is see through other is cheaply made) nothing like the picture.They are not refunding or taking it back. On top of everything I paid £25 (VIP membership) it was a biggest trick they do when you check out And 1 paid another £25 for tracking My £50 is just taken for the dress I bought with the cheapest quality I have ever seen
They signed me up for a monthly membership, when I didn’t select this when purchasing 2 dresses - which still haven’t arrived, 3 months later! My bank flagged these transactions and the refunded, only to come back to my account and charge me 3x the very next day. Don’t ever buy anything from these people. Absolute crooks!
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