lionbrand.com

2.5
2.5 Based on 166 reviews

Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States....

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Average Rating

2.5

/
5

166 Reviews

5 Star
29%
4 Star
5%
3 Star
7%
2 Star
10%
1 Star
49%

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Review Time

Tsunami Angel
The colors were perfect

The colors were perfect, and the price was amazing. My yarn arrived as promised.

5
Date of experience: Sep 03, 2025
Rose
Terrible company

Terrible company. I ordered over $100 in yarn to knit my husband a blanket for Christmas, and over a month from when I placed the order, I still haven’t received the product. I reached out but they refuse to offer any solutions, to offer me a refund, or to resend the package. I am so disappointed I won’t be purchasing from them again.

1
Date of experience: Sep 01, 2025
Richard Mccall
I purchased the Jiffy Bundle yarn

I purchased the Jiffy Bundle yarn. Wow. What a great yarn and great value. I'll certainly purchase more colors.

5
Date of experience: Aug 19, 2025
E. L.
Some good yarns, but store leaves a lot to be desired

Orders take a long time to ship. Lots of people report receiving other people's orders. Their rewards program is basically useless; points coupons can't be used with ANY other promotions, despite the site saying they don't work only with other coupon codes or specific promotions. If you cancel or return an order where you used points, you lose any you earned (fair) but don't get the ones you spent back (not so fair). Their customer service is slow and often not helpful. If you want their yarns, maybe get them from another shop.

3
Date of experience: Aug 17, 2025
Evonna
Prettiest green yarn

I see allot of complaints about ordering from them, but I have been ordering from them consistently for a while now and I haven't had any issue, except one delay when they probably had a bunch of orders from a mega sale. Otherwise never had an issue.Their wool ease worsted yarn has the prettiest green of any wool blend, the forest green heather is phenomenal. I love the will ease family of yarn it is really nice, soft, and knits up well. Plus they are always having sales so you can get it for a really good price

5
Date of experience: Aug 12, 2025
Paula Lyons
Cute baby blanket

Blanket pattern is easy, though I have not made stars yet. The kit came with plenty of yarn to make 12 rows instead of 10 in each color.Yarn in the kit is called Basic Stitch. It is heavier than I expected or wanted, but soft. If I make this blanket again I will use a softer and lighter yarn.

4
Date of experience: Aug 01, 2025
Devon Coleman
Terribly unimpressed

Terribly unimpressed. I receive at least one marketing email a day - yet they cannot fulfill their orders. I place a large order last week. When I tried to contact them to find out when it would ship I couldn’t get through. Then I got an email that orders are delayed. I wanted to cancel as I won’t get it - but they said it was already “processed” - Processed? Then where is my shipping information? I asked them to expedite my shipping and they said they are unable to ship anything but USPS economy? So, I am several hundred dollars out as they charged me, they cannot cancel an order they haven’t shipped and it’s going to be another 2-3 weeks before I see any product. NOT IMPRESSED AT ALL

1
Date of experience: Jul 09, 2025
Macy Powell
This is a very difficult company to do…

This is a very difficult company to do business with. Antiquated process mean you can’t cancel an order, but itwill not be shipped for weeks after your purchase. It’s nearly impossible to return anything. Buy elsewhere. It’s maddening to try to work with them.

1
Date of experience: Jul 03, 2025
Susanne Coleman
Horrible shopping experience

Well the yarn is pretty but one of the skeins has knots so IYKYK, they took about 2 weeks just to send the product and the shipping wasn’t free, I paid for it, I placed my order May 30 and my yarn arrived around Jun 18. I’m now extremely late on a project that was supposed to be done a few weeks ago. So I would not recommend the shopping experience to anyone. And to add, the knots on the yarn were the cherry on top. A no no for me. And I can’t put the one star review this is weird the page just doesn’t allow me and it resets to 2 stars. But I give them one.

1
Date of experience: May 30, 2025
Carly Wright
Great customer service

Lion Brand has great customer service and a huge variety of yarns and patterns to choose from, and they usually have better prices than many craft stores!

5
Date of experience: May 22, 2025

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Business Details

  • Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.

  • language https://lionbrand.com

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