lisaangel.co.uk

4.8
4.8 Based on 121 reviews

Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk. We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team i...

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Average Rating

4.8

/
5

121 Reviews

5 Star
90%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
3%

Filtered Reviews

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Review Time

Harry
Very good quality product

Very good quality product. And customer service was great and quick. Told them it was for a birthday present and they pushed to get it delivered a day earlier.

5
Date of experience: Aug 06, 2025
Emma Tickle
Gorgeous gifts

Gorgeous gifts, great prices and excellent customer service! Not sure what else needs to be said? Absolutely love the little matchbox charms and the fact that you can personalise a card to go with them, thank you for making gift shopping that little bit easier :)

5
Date of experience: Aug 06, 2025
Sarah Clampton
Thank you Lucie! ⭐️

Lucie was super helpful, I accidentally chose the wrong delivery type and within minutes this had been rectified, no trouble at all! I am so excited for this product to arrive and with Lucie’s help it will arrive in time for my Nana’s birthday, thank you Lucie!

5
Date of experience: Aug 06, 2025
Anwen
Brill customer service

Brilliant customer service, i asked to change something on my order and my daughters and they had no problem making this change. Can’t wait to receive my order now! Thank you

5
Date of experience: Aug 06, 2025
Mark Ivanov
Good and fast customer service

After missing a delivery from an external courier and having it sent back. I was contacted if I would like a redelivery free of charge or a full refund. After requesting a refund (there was nothing wrong with the product, I simply didn't want it anymore) I got my money back on the same day. Simply good and fast customer service.

5
Date of experience: Aug 04, 2025
Denise Johnson
Customer service still exists

Customer service still exists! I had a query which was quickly explained and sorted. I was buying jewellery for a birthday present for my granddaughter. The operator Lucie noticed I had a tight deadline so adjusted my delivery to make sure my present arrived on good time. How thoughtful and caring! What initiative.

5
Date of experience: Aug 02, 2025
dora
Don't recommend

The staff at the shop I went to were alright, very in your face which was off putting. I bought a pair of £20 silver plated heart earrings and put them in that day, the next day I put them in again and they had only been in my ears for about 6 hours total, and the silver plating had already turned copper. I find this absolutely disgusting and they're marketed as a high quality jewellery brand, my £2 shein earrings last longer than these. Wouldn't recommend at all.

1
Date of experience: Aug 02, 2025
Julie Kenny
Replacement Bracelet

Hi , The bracelet I purchased broke after 3 months but the company replaced it within a couple of days and I’m very impressed .I would recommend them 🤩

5
Date of experience: Aug 01, 2025
Pammy Hibb
Omg!!! Blown away with the beautiful packaging & gift!

Omg!!!! My special delivery has just arrived for my best friends 40th birthday! It is so beautifully and carefully packed I felt the love that went into it! I am absolutely overjoyed! My friend is going to adore it! What a gorgeous gift to symbolise a lifetime of friendship! For anyone buying a gift it is 100% recommend the additional charge! Thankyou Thankyou Thankyou xxx

5
Date of experience: Aug 01, 2025
Brilliant communication and service

I bought a bracelet as a gift, but unfortunately one of the charms came off and wouldn't reattach...I spoke to Rachael on chat yesterday, and she sent a new bracelet out.... received today.... absolutely brilliant service!

5
Date of experience: Aug 01, 2025

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Business Details

  • Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk.

    We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.

  • email cs@lisaangel.co.uk
  • call 01603859111
  • language https://www.lisaangel.co.uk

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