lisaangel.co.uk

4.8
4.8 Based on 121 reviews

Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk. We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team i...

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Average Rating

4.8

/
5

121 Reviews

5 Star
90%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
3%

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Amy Rix
I ordered a personalised toiletry bag…

I ordered a personalised toiletry bag for my partner for Christmas. The zip broke recently, so I contacted the Lisa Angel team - they replied very quickly and once they confirmed the broken zip with photos, they ordered a replacement. We ordered it yesterday and it turned up this morning at 7am, fully personalised! Thank you for your help Rose, I am very impressed with the efficiency and helpfulness of the company

5
Date of experience: Mar 19, 2026
Lisa Jones
Excellent customer service

Excellent customer serviceSpeedy and professional responseI would not hesitate to recommend Lisa angel

5
Date of experience: Mar 16, 2026
M L Copp
EXCELLENT COMPANY

Having order a bracelet engraved for the birth of my sons twin sons, unfortunately, I ordered the wrong size. Having emailed Lisa Angel to explain this they had no problems with me sending the bracelet back and re-issuing me with the correct size bracelet.I found their customer service to be excellent and extremely professional. I would not hesitate to use them again and I highly recommend.

5
Date of experience: Mar 12, 2026
MR GARY NEWING
Great all round

So, I ordered a vegan faux leather bracelet with engraving. I actually made an error in the instructions - totally my bad - but Lisa Angel sorted everything and it has arrived - and I love it. Great product Great little business 5 stars!!

5
Date of experience: Mar 12, 2026
Jeanette Austin
I ordered a gift for Mothers Day…

I ordered a gift for Mothers Day however there was a problem with delivery. I contacted Lisa Angel by email and they replied very quickly and sorted everything straight away with no messing about. Gift arrived in time for Mothers Day. I would recommend using as customer service is important.

5
Date of experience: Mar 11, 2026
Amy BP
Great customer service

I had an issue with my order when it arrived. I email customer services and the issue was rectified straight away. I am very thankful for this quick turnaround as I needed the items quite quickly for a present.

5
Date of experience: Mar 10, 2026
John McGrath
Had a slight issue with the necklace I…

Had a slight issue with the necklace I ordered but it was resolved very quickly and professionally. The replacement was also fast tracked to make the original date it was required by so I am really pleased with the outcome and the service. Particular thanks to Emily and Sophia.

5
Date of experience: Mar 10, 2026
Lauren Edwards-Fowle
Fantastic Customer Service (& Products!)

I've bought many gifts from Lisa Angel over the years, but last week, when I found a hamper for my sister's birthday had gone missing, the customer service response was beyond what I could have expected. The team re-sent a new hamper immediately, at zero cost, and even refunded the small difference on an item that was no longer available - despite not knowing yet whether the lost package would make its way back. Thank you so much!

5
Date of experience: Mar 10, 2026
Denise Carpenter
Many thanks for getting my order here…

Many thanks for getting my order here on time, after being let down by another company, I was getting frustrated after doing a lot of searching on line, I found you, you went above and beyond in getting my order delivered in very quick time. Definitely use your company again in the future. Thank you

5
Date of experience: Mar 07, 2026
K Morgan
Fabulous gifts

Gorgeous, unusual items. Perfect, thoughtful gifts that arrive quickly and well packaged. The customer service is amazing. Such helpful, kind people.

5
Date of experience: Mar 06, 2026

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Business Details

  • Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk.

    We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.

  • email cs@lisaangel.co.uk
  • call 01603859111
  • language https://www.lisaangel.co.uk

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