lisaangel.co.uk

4.8
4.8 Based on 121 reviews

Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk. We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team i...

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Average Rating

4.8

/
5

121 Reviews

5 Star
90%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
3%

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Review Time

Cate
Quick and efficient customer service via chat!

They replaced my hoop earrings, on which one of the posts had broken, without any quibble. I did this via chat with one of their customer service people, who dealt with my request efficiently and effectively. Very good service, and very lovely earrings.

5
Date of experience: Aug 13, 2025
Lovely gift

Great bracelet, looks beautiful on and made a lovely gift. Very quick delivery too. Would definitely order again. Thank you

5
Date of experience: Aug 11, 2025
Nikki
Amazing customer service

Amazing customer service. Even after having my item for 8 months the customer service team were prompt at replying and went above and beyond to assist. The product itself is gorgeous and I wear it daily and have since buying it. I highly recommend this site for personalised items.

5
Date of experience: Aug 11, 2025
Sami
Fantastic customer service

Fantastic customer service. I had an issue with the delivery service added to my order. After one quick email I received a speedy response and the issue resolved. Would definitely use them again for gift ideas

5
Date of experience: Aug 11, 2025
lindy smyly
Absolutely cheap jewellery

Absolutely cheap jewellery. The second day the gold rubbed of the supposedly 14 carrot gold plated jewellery. Ive worn gold plated before. But a heart necklace for £18 then only to last 2 days. Ridiculous. What is the point if tou cant wear creams on your face and neck if it ruins the cheap jewellery. Won't ever buy from her again.

1
Date of experience: Aug 09, 2025
Katy
The products are lovely and really good…

The products are lovely and really good value for money. The customer service has been brilliant, prompt replies and nothing too much trouble. Would definitely recommend.

5
Date of experience: Aug 08, 2025
Simon dewar
Knotted chain

Necklace was delivered but because there’s no care taken it was completely knotted. The recipient had to spend hours untangling the chain because they are sent in small bags and not properly secured . Poor experience unfortunately

1
Date of experience: Aug 07, 2025
Dawn Wood
Honestly some of the best customer…

Honestly some of the best customer service I have ever had. Emailed in with an issue and was sorted within an hour. Lucie was honestly so helpful and so professional. I have been blown away by the service I’ve received today. Thank you so much

5
Date of experience: Aug 07, 2025
Julia Ann Kerr
Fabulous customer service!

Fabulous customer service & products! Beautiful products that would make wonderful gifts for friend and family, or just to treat yourself with! Really special and unique Amazing customer service, I had an immediate response and the representative was super friendly and helpful

5
Date of experience: Aug 07, 2025
Sarah Jennings
I absolutely love Lisa angel

I absolutely love Lisa angel! I’ve been buying jewellery from them since they first start out with their shop in Norwich. Beautiful jewellery and gifts I never leave empty handed and the customer service is 2nd to none and issues or problems and they are so quick to respond! Love them!!!

5
Date of experience: Aug 06, 2025

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Business Details

  • Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk.

    We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.

  • email cs@lisaangel.co.uk
  • call 01603859111
  • language https://www.lisaangel.co.uk

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