lisaangel.co.uk

4.8
4.8 Based on 121 reviews

Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk. We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team i...

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Average Rating

4.8

/
5

121 Reviews

5 Star
90%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
3%

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Review Time

Christine  Gorford
Absolutely wonderful company to deal with. Emailed and had a positive response immediately, also it

Absolutely wonderful company to deal with. Emailed and had a positive response immediately, also items arrived even quicker than expected. The birthday girl will be very pleased I’m certain. All items are fabulous. Will use Lisa angel again.

5
Date of experience: Apr 06, 2026
Christine  Gorford
Absolutely wonderful company to deal…

Absolutely wonderful company to deal with. Emailed and had a positive response immediately, also items arrived even quicker than expected. The birthday girl will be very pleased I’m certain. All items are fabulous. Will use Lisa angel again.

5
Date of experience: Apr 02, 2026
Callum
Quality control needs attention

Communication was great, they reached out to double check my customisation for the gift wasn’t an error, and once clarified it was despatched the same day. Only down side is when it arrived it was damaged, the cards lovely but the main part was the flower and it was broken and the colour was yellow its like a dead yellow and really dry looking. Nothing like the picture.But I get that it kinda comes with the fact it’s a delicate operation to ship and stuff, they tried their best but colour wise felt awful giving it to the recipient it looked like it’s been in my wardrobe for weeks.

3
Date of experience: Mar 31, 2026
Kay Davenport
Lisa Angel customer service is…first class

Lisa Angel customer service is amazing.Very speedy response.Felt as if I had stepped back in time to when customers were heard !! They even supplied another of their beautiful candles and helpfully suggested what to do so the issue didn’t happen again.Who knew wax had a memory!!!!🙂Fantastic

5
Date of experience: Mar 27, 2026
Lutty Choudhury
Another beautiful delivery with exceptional service!

My second purchase just a week later - the combination of beautifully crafted jewellery, exceptional customer service and speedy delivery has made Lisa Angel my new go-to giftshop. Sophia went above and beyond to ensure my specifications were met smoothly, providing such peace of mind with very clear and quick communication. Very happy once again!

5
Date of experience: Mar 25, 2026
Naomi
Great company, beautiful product

Wonderful company. The royal mail let us down and it looked like the package was not going to arrive for the recipients birthday but one email and a replacement was on the way. It arrived in time and was stunningly beautiful. Thankful for both the wonderful service and beautiful product.

5
Date of experience: Mar 24, 2026
Denise
Very good customer service

I ordered a piece of jewellery & was disappointed with the size of it when it came. I contacted Lisa Angel about it & they arranged a return with no problem & I have been refunded. Excellent customer service.

4
Date of experience: Mar 24, 2026
Consumer
I ordered a personalised locket with…

I ordered a personalised locket with engraving and photo on the Monday and I received it by the Wednesday , unbelievably fast, I also had to email the photo I wanted to be in the locket as this their procedure which I nervous but they responded to me so quick, was easy and simple, and the locket is just beautiful.

5
Date of experience: Mar 23, 2026
Andrew Robinson
Really lovely designs at great prices

Really lovely designs at great prices, backed up by excellent customer service and nice people. Stuff is so nice, I challenge you not to impulse buy something!

5
Date of experience: Mar 22, 2026
Well it all worked out in thee end I…

Well it all worked out in thee end I had to return my item but it was corrected swiftly so I'm a happy bunny cheers guys

4
Date of experience: Mar 20, 2026

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Business Details

  • Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk.

    We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.

  • email cs@lisaangel.co.uk
  • call 01603859111
  • language https://www.lisaangel.co.uk

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