lisaangel.co.uk

4.8
4.8 Based on 121 reviews

Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk. We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team i...

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Average Rating

4.8

/
5

121 Reviews

5 Star
90%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
3%

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Susan  Turner
Highly recommend …

I had to contact this company as I had made a mistake with my order. They came back really quickly and were able to sort it out without any problem. I am super happy with the order I received and it came nice and quickly. Highly recommend!

5
Date of experience: Sep 05, 2025
Melissa Dean
Customer service person was brilliant!

Customer service person was brilliant and helped sort out my problem after having bought a silver necklace and it discolouring she has sorted it out for me and was very polite.

4
Date of experience: Aug 22, 2025
Fantastic service from Lisa Angel

Fantastic service from Lisa Angel. When my item arrived broken, they responded immediately and sent a replacement straight away. Really impressed and highly recommend!

5
Date of experience: Aug 21, 2025
Emma
Great customer service

Great customer service, very responsive! Really looking forward to my order

5
Date of experience: Aug 19, 2025
Katelynn Alva
I got the wrong size in necklace and…

I got the wrong size in necklace and they immediately sent me the one I asked for and fixed everything! Super helpful and nice necklace my boyfriend likes it a lot!

5
Date of experience: Aug 19, 2025
Emily Dell
Beautiful items

Beautiful items, excellent cost, especially in the sale. There was a slight mishap with my order, but customer services were very speedy to have it corrected for me at no extra cost to myself. Would definitely purchase from them again.

5
Date of experience: Aug 17, 2025
Jonathan Demulder
Very responsive, efficient and friendly helpdesk

I wanted to order a gift for a friend, but there was an issue with the website, which made shipping to my destination impossible. The helpdesk did an incredible job to find a workaround solution, and invested a lot of time in placing the order manually. Throughout the process, they were very patient, helpful and extremely friendly.

5
Date of experience: Aug 14, 2025
Lucy
Excellent customer service

After realising I had made a mistake on a personalised order I contacted customer service via the live chat and was connected to Sophia. She went above and beyond in sending out a replacement charm for me despite it being my error. Thank you Sophia! I will absolutely be recommending this company to friends and family.

5
Date of experience: Aug 13, 2025
Lotte Belton
Lovely bangle

Lovely bangle received. Unfortunately the band had snapped so I contacted their customer service and got a reply within a day and sent out a replacement with priority delivery. Great customer service! And a lovely gift for a friend.

5
Date of experience: Aug 13, 2025
Paul Ladmore
Service absolutely awesome

Great products not available on larger platforms and quality service when needed. (Turns out it was my mistake but they were really nice about it).Lovely items in stock so if you want something different but really good for a present or just a gift to a loved one try here.

5
Date of experience: Aug 13, 2025

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Business Details

  • Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk.

    We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.

  • email cs@lisaangel.co.uk
  • call 01603859111
  • language https://www.lisaangel.co.uk

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