lisaangel.co.uk

4.8
4.8 Based on 121 reviews

Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk. We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team i...

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Average Rating

4.8

/
5

121 Reviews

5 Star
90%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
3%

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Chantal J Raymond
Excellent customer service

I bought an item for a Christmas present and when it arrived it was damaged. I emailed with photos and got a very quick response and a new item sent out the same day which was delivered the next day! The new item was also faulty so I had to email again and they sent me another replacement! Did not have to wait as the responses were so quick. Excellent customer service and my 3rd item is perfect.

5
Date of experience: Nov 14, 2025
customer
This little pottery elephant is…

This little pottery elephant is beautifully made.This was well packaged and with quick delivery, I thoroughly recommend this company.

5
Date of experience: Oct 04, 2025
Sarah Flynn
Excellent customer service!

Excellent customer service!

5
Date of experience: Oct 04, 2025
Chloe
I needed to ask for a replacement…

I needed to ask for a replacement product as mine had arrived damaged. They responded in less than 24 hours and sent out a replacement with priority delivery. Brilliant service!

5
Date of experience: Oct 03, 2025
Bethany oxnard
personalised necklace

I bought a personalised necklace for my sister with my nephews names on as a present. My sister loves the necklace! The customer service has been outstanding, really quick turn around!Would definitely recommend if you’re looking for something personalised.

5
Date of experience: Sep 30, 2025
Lorena Maccioni
Amazing customer support

Amazing customer support, and quality product.

5
Date of experience: Sep 30, 2025
Reina Pallett
Good customer service

My bracelet did break within 1-2 weeks, but I contacted them and they had very good customer service( replied very quickly) and now am getting sent a replacement. Very nice jewellery, the bracelet I bought was dainty but maybe could be stronger. Happy with my experience

4
Date of experience: Sep 30, 2025
Belle Ross
Such amazing customer service they have…

Such amazing customer service they have been so helpful and kind! Sophia was so responsive thank you! Def ordering again xxx

5
Date of experience: Sep 30, 2025
Christine
Fantastic service from the start

Fantastic service from the start. Provided an easy website to find and personalise the perfect item for a birthday present. Unfortunately it didn’t get delivered as expected through no fault of the business and within a day of raising the query on delivery a replacement has been issued, which honestly saves the day and hassle free, couldn’t be more over the moon. Thank you guys; so much.

5
Date of experience: Sep 29, 2025
Sheila Duguid
Absolutely beautiful earrings!

Absolutely beautiful earrings!I bought the gold star hoops and they are simply beautiful!The kind of earrings you don't realise you need till you get them!The service from this company was second to none, extremely quick delivery, beautifully packed, what more could you ask for.Highly recommend.

5
Date of experience: Sep 25, 2025

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Business Details

  • Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk.

    We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.

  • email cs@lisaangel.co.uk
  • call 01603859111
  • language https://www.lisaangel.co.uk

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