lisaangel.co.uk

4.8
4.8 Based on 121 reviews

Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk. We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team i...

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Average Rating

4.8

/
5

121 Reviews

5 Star
90%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
3%

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Pambisito88
Love love love

I was given my personalised necklace two years ago as a gift and never take it off! I love it and gets lots of compliments about how lovely it is. I’ve ordered another named ring to add to it and have had an excellent experience liaising with Rachael at customer services to arrange this. Can’t wait to receive the new addition!

5
Date of experience: Jul 31, 2025
Belinda
I couldn’t ask for a better experience

I couldn’t ask for a better experience. I had a fault on a gift which meant I lost it within 24 hours of getting it. I was given a new, identical product and I could t be happier with the care and attention that was given to my issue.

5
Date of experience: Jul 30, 2025
Posy Taylor
Great shop

Ordered a few things from this shop and all the items have been gorgeous. Most recent order was faulty unfortunately but I emailed asking for some help and I had a reply almost immediately and a new bracelet being sent out within the hour ! Brilliant customer service thank you so much.

5
Date of experience: Jul 28, 2025
Robin Powell
Incredible Service and Necklace

I recently received a gift from Lisa Angel and I was impressed with the item and that package, I thought it would be a great gift for a friend.The service I received was incredible, they couldn’t do enough to help me.I forgot to put a message on the item I ordered so I sent them an email and they came back to me within a few minutes to say it was sorted. Thank you so much. I will definitely be ordering from you again.

5
Date of experience: Jul 26, 2025
Chylra23
I had a problem with an item and Beth…

I had a problem with an item and Beth at Lisa Angel has been excellent at helping me 10 out of 10 for Customer Services

5
Date of experience: Jul 25, 2025
Jennifer Adams
Fantastic customer service

Fantastic customer service. Had a replacement item sent out with no fuss which was really appreciated. Lovely items and love the points system. Would recommend

5
Date of experience: Jul 25, 2025
Randall
Really brilliant customer service

I ordered a hamper from Lisa Angel for a friends birthday. Unfortunately one of the items arrived broken and with 2 days to go until the birthday I was a bit upset. I did a live chat and the agent was amazing, she arranged for a replacement to be sent by express delivery arriving the next day and asked for it to be well packaged and marked as fragile. It did indeed arrive the next day in perfect condition and wrapped so carefully. Very very good customer service. Thank you! I wish I could remember the agents name to thank her by name!

5
Date of experience: Jul 24, 2025
Benedict Scott
Beautiful items!

Beautiful items!Customer service is top class So happy!!

5
Date of experience: Jul 23, 2025
PT66
Excellent customer service

Excellent customer service, They done a lot more than they needed to. Brilliant and fast communication. Lovely gifts and very well packaged.

5
Date of experience: Jul 18, 2025
Riley
Love this company

Love this company, my go to for Birthday gifts 💕

5
Date of experience: Jul 12, 2025

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Business Details

  • Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk.

    We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.

  • email cs@lisaangel.co.uk
  • call 01603859111
  • language https://www.lisaangel.co.uk

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