Review Time
I was given my personalised necklace two years ago as a gift and never take it off! I love it and gets lots of compliments about how lovely it is. I’ve ordered another named ring to add to it and have had an excellent experience liaising with Rachael at customer services to arrange this. Can’t wait to receive the new addition!
I couldn’t ask for a better experience. I had a fault on a gift which meant I lost it within 24 hours of getting it. I was given a new, identical product and I could t be happier with the care and attention that was given to my issue.
Ordered a few things from this shop and all the items have been gorgeous. Most recent order was faulty unfortunately but I emailed asking for some help and I had a reply almost immediately and a new bracelet being sent out within the hour ! Brilliant customer service thank you so much.
I recently received a gift from Lisa Angel and I was impressed with the item and that package, I thought it would be a great gift for a friend.The service I received was incredible, they couldn’t do enough to help me.I forgot to put a message on the item I ordered so I sent them an email and they came back to me within a few minutes to say it was sorted. Thank you so much. I will definitely be ordering from you again.
I ordered a hamper from Lisa Angel for a friends birthday. Unfortunately one of the items arrived broken and with 2 days to go until the birthday I was a bit upset. I did a live chat and the agent was amazing, she arranged for a replacement to be sent by express delivery arriving the next day and asked for it to be well packaged and marked as fragile. It did indeed arrive the next day in perfect condition and wrapped so carefully. Very very good customer service. Thank you! I wish I could remember the agents name to thank her by name!
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Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk.
We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.
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