livehealthonline.com

2
2 Based on 201 reviews

...

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Average Rating

2

/
5

201 Reviews

5 Star
21%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
72%

Filtered Reviews

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Review Time

Grant Martínez
Great service in a confidential manner.

5
Date of experience: Nov 02, 2018
Victor Janssens
Love this service!

5
Date of experience: Nov 02, 2018
Cole P.
Awesome!

Awesome! Great experience!

5
Date of experience: Nov 01, 2018
Madelyn C.
My experience using LiveHealth was…

My experience using LiveHealth was great. I didn’t have to leave work, my wait time was minimal and the care provider who helped me was thorough, pleasant and helpful.

5
Date of experience: Nov 01, 2018
Celestia
convenient!

I love the convenience of a therapist from home!

5
Date of experience: Nov 01, 2018
Curtis Howard
It went well

It went well. Just took a really long time for the dr to send the prescription in.

4
Date of experience: Nov 01, 2018
Charley Anderson
Awesome service

It was a quick process of logging onto the app to reached the doctor. He was professional and friendly. This was so much better than going to urgent care and waiting for an hour or more to be seen.

5
Date of experience: Nov 01, 2018
Beatrice Bell
The doctor was very professional and…

The doctor was very professional and helpful, and I was able to get my prescription filled quickly. It's SO nice to not have to go into the clinic all the time.Thank you!

5
Date of experience: Nov 01, 2018
Chadwick
A little less meh than before

Live Health Online used to suffer from many usability issues compounded by a lack of customer service. I can’t speak to whether customer service has improved, but I can vouch for a somewhat-improved user experience.I no longer need to redownload and reinstall the desktop software over itself multiple times on a weekly basis. When you do have to reinstall, it can take a few minutes, and you’ll only be prompted as the website handshakes with your copy of the software as your visit is initialized. So, make sure you arrive well before the fifteen-minute appointment window. If you don’t, you may run out of time and miss your appointment while struggling through installation.I haven’t tried the mobile app for several months after the mobile team told me the reason it often glitched was that it wasn’t being updated often. Surprising admission—I wonder why there is a mobile app at all.Thanks for the chance to give feedback! Good luck to other users, and here’s hoping for additional (and continued) improvements.

3
Date of experience: Nov 01, 2018
Wilhelm
Excellent visit

Excellent visit. The physician was very thorough and answered my questions appropriately. 5 star visit!

5
Date of experience: Nov 01, 2018

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