Review Time
I have never experienced such amazing customer service ever from a company. From start to finish Heather kept me updated on a custom size order I placed and the ring set is better than I imagined, everyone at work has been complimenting my new pieces! Thank you so much Heather and the girls at Luxe.
What can I say, I started purchasing from here in 2024 and didn’t expect myself to be leaving a review 13 orders later but I am addicted! Customer service is great and questions are always answered promptly by the team. I love how they are a small family business they really do care. You won’t regret purchasing.
I’m not usually lost for words but in this instance I am !! Words can’t describe how amazing these guys are ….the customer service I’ve received here goes more than ‘over and above ‘ it’s been the most bespoke , genuine and professional experience I’ve ever had, but more than that it’s personal and caring … there is such a personal touch to this whole shopping experience.. the two rings I have are absolutely stunning, the quality fabulous and more than perfect , the packaging is pure luxury and again it’s packed bespoke and with such care !! But for me these guys are the real deal when it comes to looking after their customers …It comes from the heart and they are a cut above the rest. I will be forever grateful for your kindness Heather and team.. you’ve made this lady a very happy happy lady xxx thank you so much !! If you’re on the fence about ordering from Luke Emporium… Don’t be , take it fromMe when I say they’re truly amazing !! Go on spoil yourself or someone u love ❣️
They have the most gorgeous rings, but won’t let me return the ring my partner baught me as my son ripped the tag off before i could even try it on and when i finally did try it on it was way too big for me now i have a ring that i can’t even return and don’t know what to do with….
I have just received my order of too rings sterling silver Radiant cut Jasmine and sterling silver Nalah ring and have to say amazing as I don’t wear my engagement ring very often these are beautiful nice surprise for my 79th birthday they came so quick by Royal Mail I’m so impressed I’m going to order another one thank you so much and a nice personal message with my name on
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