Review Time
This company keeps emailing me to say that they are having problems with my payment method. When I call them they say everything is ok! They can NEVER transfer you to someone in the UK.. I just had a missed call from them and they still have no clue what they are doing! They are a waste of time..
This company keeps emailing me to say that they are having problems with my payment method. When I call them they say everything is ok! They can NEVER transfer you to someone in the UK.. I just had a missed call from them and they still have no clue what they are doing! They are a waste of time..
What can be said that hasn't been said by other hundreds of unhappy customers? I bought my subscription from magazines.co.uk and they have good reviews on this site, so I thought I had nothing to worry about, but the problem is they use this company for delivery, and it's starting to feel I got scammed. Like many others, if I could give 0 stars I would. Just deliver my damn magazines already!
What can be said that hasn't been said by other hundreds of unhappy customers? I bought my subscription from magazines.co.uk and they have good reviews on this site, so I thought I had nothing to worry about, but the problem is they use this company for delivery, and it's starting to feel I got scammed. Like many others, if I could give 0 stars I would. Just deliver my damn magazines already!
I had a paper magazine subscription with them. I noted they were charing me more that the advertised prices. I spoke to cust service.....No help... so advised to cancel at end of current subscription. The cancelled immediately so had to chase for the last two mags. Eventually arrived together, Late.They sent me an offer of a discount on an online subscription. I made the mistake of accepting....they acknowledged my order with the correct price but took more from my bank. Tried to sort by email and by phone......no help. Called my bank to get refund of unauthorised payment. I will miss the mag but not the hassle of trying to deal with magazines direct.
I had a paper magazine subscription with them. I noted they were charing me more that the advertised prices. I spoke to cust service.....No help... so advised to cancel at end of current subscription. The cancelled immediately so had to chase for the last two mags. Eventually arrived together, Late.They sent me an offer of a discount on an online subscription. I made the mistake of accepting....they acknowledged my order with the correct price but took more from my bank. Tried to sort by email and by phone......no help. Called my bank to get refund of unauthorised payment. I will miss the mag but not the hassle of trying to deal with magazines direct.
This company lost two subscriptions I had had for years. Said I didn't have a subscription at all. Customer service is a waste of time, they couldn't help me on the phone or by email. In fact they have now ignored my emails. When I pointed out they had been taking money from my account by direct debit they didn't have an answer. Do not use this company, if you can find another magazine.
This company lost two subscriptions I had had for years. Said I didn't have a subscription at all. Customer service is a waste of time, they couldn't help me on the phone or by email. In fact they have now ignored my emails. When I pointed out they had been taking money from my account by direct debit they didn't have an answer. Do not use this company, if you can find another magazine.
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Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.
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