magazinesdirect.com

1.3
1.3 Based on 337 reviews

Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearl...

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Average Rating

1.3

/
5

337 Reviews

5 Star
3%
4 Star
3%
3 Star
1%
2 Star
3%
1 Star
91%

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Lionel
This company keeps emailing me to say…

This company keeps emailing me to say that they are having problems with my payment method. When I call them they say everything is ok! They can NEVER transfer you to someone in the UK.. I just had a missed call from them and they still have no clue what they are doing! They are a waste of time..

1
Date of experience: May 29, 2024
Reggie Hughes
This company keeps emailing me to say…

This company keeps emailing me to say that they are having problems with my payment method. When I call them they say everything is ok! They can NEVER transfer you to someone in the UK.. I just had a missed call from them and they still have no clue what they are doing! They are a waste of time..

1
Date of experience: May 29, 2024
Madonna B.
They said wait 5 weeks

They said wait 5 weeks, I waited 10 and they sent the wrong thing. I am demanding my money back and they are uncooperativeUPDATE: finally got my refund. Will still never do business with them again.

1
Date of experience: May 22, 2024
Jean Hughes
They said wait 5 weeks

They said wait 5 weeks, I waited 10 and they sent the wrong thing. I am demanding my money back and they are uncooperativeUPDATE: finally got my refund. Will still never do business with them again.

1
Date of experience: May 22, 2024
June Lewis
This is a scam, I guess

What can be said that hasn't been said by other hundreds of unhappy customers? I bought my subscription from magazines.co.uk and they have good reviews on this site, so I thought I had nothing to worry about, but the problem is they use this company for delivery, and it's starting to feel I got scammed. Like many others, if I could give 0 stars I would. Just deliver my damn magazines already!

1
Date of experience: May 21, 2024
Brooklyn Turner
This is a scam, I guess

What can be said that hasn't been said by other hundreds of unhappy customers? I bought my subscription from magazines.co.uk and they have good reviews on this site, so I thought I had nothing to worry about, but the problem is they use this company for delivery, and it's starting to feel I got scammed. Like many others, if I could give 0 stars I would. Just deliver my damn magazines already!

1
Date of experience: May 21, 2024
Scott T.
Overcharging on subscriptions

I had a paper magazine subscription with them. I noted they were charing me more that the advertised prices. I spoke to cust service.....No help... so advised to cancel at end of current subscription. The cancelled immediately so had to chase for the last two mags. Eventually arrived together, Late.They sent me an offer of a discount on an online subscription. I made the mistake of accepting....they acknowledged my order with the correct price but took more from my bank. Tried to sort by email and by phone......no help. Called my bank to get refund of unauthorised payment. I will miss the mag but not the hassle of trying to deal with magazines direct.

1
Date of experience: May 17, 2024
EquiNais
Overcharging on subscriptions

I had a paper magazine subscription with them. I noted they were charing me more that the advertised prices. I spoke to cust service.....No help... so advised to cancel at end of current subscription. The cancelled immediately so had to chase for the last two mags. Eventually arrived together, Late.They sent me an offer of a discount on an online subscription. I made the mistake of accepting....they acknowledged my order with the correct price but took more from my bank. Tried to sort by email and by phone......no help. Called my bank to get refund of unauthorised payment. I will miss the mag but not the hassle of trying to deal with magazines direct.

1
Date of experience: May 17, 2024
alexman282
This company lost two subscriptions I…

This company lost two subscriptions I had had for years. Said I didn't have a subscription at all. Customer service is a waste of time, they couldn't help me on the phone or by email. In fact they have now ignored my emails. When I pointed out they had been taking money from my account by direct debit they didn't have an answer. Do not use this company, if you can find another magazine.

1
Date of experience: May 09, 2024
Ryan Adams
This company lost two subscriptions I…

This company lost two subscriptions I had had for years. Said I didn't have a subscription at all. Customer service is a waste of time, they couldn't help me on the phone or by email. In fact they have now ignored my emails. When I pointed out they had been taking money from my account by direct debit they didn't have an answer. Do not use this company, if you can find another magazine.

1
Date of experience: May 09, 2024

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Business Details

  • Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.

  • email help@magazinesdirect.com
  • language https://magazinesdirect.com

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