maisonflaneur.com

4.1
4.1 Based on 141 reviews

Bonjour! At Maison Flâneur, we leverage the minds of world-class architects, interior designers, hoteliers and their local communities to bring our audience a unique and personal approach to homeware. As travel-enthusiasts, we strive to find authentic l...

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Average Rating

4.1

/
5

141 Reviews

5 Star
75%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
21%

Filtered Reviews

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Review Time

Hetty
Brilliant products and amazing customer…

Brilliant products and amazing customer service! Quick replies and helpful

5
Date of experience: Sep 21, 2025
Mikkel Christiansen
Great quality!

I absolutely love Maison Flaneur! So many incredible products that i can't find anywhere else. Just purchased a rattan lamp shade which looked amazing. Great quality and beautiful design.Will definitely buy again!

5
Date of experience: Sep 18, 2025
Very good Customer Support

5
Date of experience: Sep 18, 2025
James Russell Stoneham
Excellent customer service

Excellent customer service, an update on dispatch and a personal note with the beautiful fun bowls we bought.

5
Date of experience: Sep 18, 2025
Mrs Jeanette Clark
Customer service was good in there…

Customer service was good in there communication .The products are beautiful Cant wait to use them and show them off

5
Date of experience: Sep 17, 2025
HihelloHey
Shocking lol literally the worst online…

Shocking lol literally the worst online ecom experience I’ve ever had. Avoid!!!! Buy directly if you find a brand.

1
Date of experience: Aug 30, 2025
Vanessa
Product not as described but resolved via return/refund

Incorrect information with regards to the actual fittings resulted in a product that I was unable to use. Whilst the returns process seemed complicated and unduly lengthy, eventually the matter was resolved and I was able to return the product and obtain a refund. Polite customer service throughout.

3
Date of experience: Aug 28, 2025
Sharon Kay
I ordered a table runner just under 3…

I ordered a table runner just under 3 weeks ago - it has cost me over £80 and I have still not received it. I have followed up on numerous occasions to be told that “they will follow up with their Atelier” and then silence. Don’t use this company

1
Date of experience: Aug 22, 2025
Chelsea
A custom order well worth the wait

A custom order well worth the wait. Beautiful craftwork, shape and lampshade

5
Date of experience: Aug 08, 2025
Nicki Burns
Still no items or an update on when!

We ordered some placemats and napkins on 3rd August and have yet to receive them. We have to chase all the time and get 0 update on when we can expect them to ship. Do not bother ordering from this company!!!!

1
Date of experience: Aug 03, 2025

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Business Details

  • Bonjour!

    At Maison Flâneur, we leverage the minds of world-class architects, interior designers, hoteliers and their local communities to bring our audience a unique and personal approach to homeware.

    As travel-enthusiasts, we strive to find authentic locations, and as consumers, we want to create meaningful relationships with the things we buy. We want to put homeware back in the context of the cultures and trends that shape the world we live in.

    We pride ourselves in showcasing the very best homeware from all over the world, including far-flung and off-the-radar destinations.See more

  • email hello@maisonflaneur.com
  • language https://maisonflaneur.com

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