marielouise-paris.com

2.7
2.7 Based on 94 reviews

Vêtements de Yoga et Fitness 🧘🏼‍♀️💗...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.7

/
5

94 Reviews

5 Star
38%
4 Star
1%
3 Star
2%
2 Star
4%
1 Star
54%

Filtered Reviews

Filter Reviews

Review Time

Celestia Lewis
Disappointing Experience with International Order and Return Process

I had a highly disappointing experience with this company. It appears they are not well-equipped to handle international orders and returns.I sent a package for return, which they claim was never received, resulting in the loss of both my item and my refund. Additionally, the customer service was unhelpful, and I noticed that negative comments on social media, including honest feedback about customer experiences, are removed. In my case, this company blocked me on Instagram after leaving feedback. Due to these issues, I will not be purchasing from this company again.

1
Date of experience: Jan 13, 2025
Marie Long
Scam company they send you cheap items…

Scam company they send you cheap items that are rigid and on the small side direct from china. They say you get a free pair of leggings at check out. You don't! £80 odd for leggings and weird top. No where to return or refund. Scammers.

1
Date of experience: Jan 08, 2025
Eve R.
Do not order at this website!

Very disappointed with their service. I did not like the quality of the products and wanted to send them back. They do not show the return procedure on their website, I only got the return address after mailing them. I sent my order back to the address they mailed me, and had to pay for the costs myself. Now they claim they did not receive it, although it was send to the address they provided. They are not willing to help me in anyway.Please don”t order anything here, it is a scam. Now I read all the reviews with this same experience, it is a shame I did not read them before purchasing anything from this website.

1
Date of experience: Oct 28, 2024
Leamon Price
DO NOT PURCHASE!!

Do not purchase - wanted a refund because the quality was poor, uncomfortable to wear, ridged material, not soft especially when you’re paying $80-$90 AUD for a top (on sale too might I add). The return address was to somewhere that didn’t look like it exist and after another $62 AUD, it was returned back to me because it was unable to be delivered after making it all the way to France from Australia. Avoid at all costs.

1
Date of experience: Oct 19, 2024
Sandy J.
Poor customer service/ apparently can't find my order despite taking money

Money was taken from my account no order email sent. I emailed customer services and & they took long to reply, then requested evidence - so sent them a statement downloaded from my bank account & even highlighted transaction for them. Apparently not clear enough. Back/ fourth with 1 day replies. If I didn't pick this up - money would just have been taken from my account. Poor customer service & question their integrity.

1
Date of experience: Oct 17, 2024
Madeleine Scott
I was bit worried that it would be…

I was bit worried that it would be transparent but now I'm happy with the result. It's perfect, thank you very much.

5
Date of experience: Sep 24, 2024
Tucker
No refund after 3months of return, looks like a ins scam shop

Bought a sport bra, but the quality&fabric was far worse than the picture looks, size indication wasn’t so accurate. So i retuned the item in July. They try to provide store credits, but i insist on return on my own cost.(no return label)I fully followed their return instructions, it was successfully delivered, but never heard from them anymore until now, contacted them two weeks ago, they say they didn’t hear anything back from logistic team..appears to me it a standard instagram scam shop: poor quality, reluctant to refund requests, and no refund.

1
Date of experience: Jul 25, 2024
Thaddeus Brooks
Poor quality

The items arrived late and were stuck in China for like a week. They felt very nice after they finally arrived. Yet I wore the tank top to the gym for one sesh, and its string broke and now there is a hole! Contacting customer service right now, very afraid after reading the other comments that I encountered similar problems and never got refunded. It is a 39 pound top by the way.

1
Date of experience: Jul 15, 2024
Madelyn
DO NOT BUY FROM THIS BRAND!

Some items were good quality but one fell apart after a handful of uses. DO NOT BUY from this brand they will not acknowledge your legal customer rights as a UK or EU buyer and allow the free return and refund of a faulty item. Super not worth the hassle such a shame.

1
Date of experience: Jun 14, 2024
Darvin B.
An absolute scam

An absolute scam. Do not waste your money. The product delivery was incredibly delayed and when it finally arrived, the products were poor quality and one item was missing. When I asked for a refund, customer service stopped responding.

1
Date of experience: May 31, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More