Review Time
I tried to make a purchase in November. I was told about this in person sale/party in October I was never told that I had to RSVP to the event. I showed up to the event only to be told that not enough people had enrolled so it would be on the following Sunday. I returned the following Sunday to learn there was a minimum spending requirement, again never told that originallly. I attempted to purchase a stud gold earring to meet the requirements. The studs were apparently discontinued. It did not say that anywhere on the site and my card was charged several times which there was a hold placed on that that did not lift for several days. I feel like the store manager should have offered me a discount on the charm I wanted to purchase in lieu of my troubles.
I've owned Mejuri jewelry for 7 years now and love how they're both trendy and classic. There's many styles and metals to choose from for both women and men. Ordering online is easy. They're perfect for daily and casual wear. I always get compliments on my jewelry. I wear the gold pieces even in the shower and they're still good as new!
They sent me the wrong item, which would not be a big deal. But when I went to try to send it back for the correct item, they 1) tried to insist that I had been sent the correct item (which I for sure had not) and then 2) finally realized that the item they had sent me was worth roughly 4x the item I had purchased and 3) then made me return that item and wouldn’t send me my item UNTIL they had received the return. Like they were worried I wasn’t going to return the expensive item, even though I had to beg them to believe that they had sent the wrong item in the first place. Then, when they finally received the mistaken item, they didn’t want to send me my item, like they said they would. They wanted to issue me a credit. But my item was no longer on sale, so the credit would not be enough to re-purchase my item. I got passed around from CSR to CSR until finally someone used my credit and issued me my item. Luckily it arrived in time for Christmas after all of that. It was a giant pain in the neck honestly. I felt like I was being treated like I stole the more expensive item, even though I was just trying to return it for what I had actually ordered.
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
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