Review Time
I had a very disappointing experience with Mejuri. After purchasing a bracelet, it broke after one month, and I had to request a replacement. The process of getting the replacement took nearly six months, and many back and forth mails with different service agents, which is completely unacceptable.When the replacement finally arrived, it looked worse than the original like it may likely break again in the near future. To make matters worse, I was charged with fees and import VAT making up 26% of the item value, even though I had already paid these fees on the original purchase. Overall, the poor item quality, communication, and unreasonable delays have left me very dissatisfied. I expected much better from a company that claims to stand for quality and customer satisfaction. I would not recommend Mejuri based on this experience.
Recently bought an expensive necklace from Mejuri and decided it wasn’t worth the price. Before I mailed it to return, I had an instinct to take a picture of the necklace, and I’m glad I did. They processed the return as a store credit and when I asked why they said the necklace clamp was bent, which was a complete lie. I showed the picture of the necklace on my end and asked for a refund as requested. Thankfully, they processed the refund so I didn’t have to escalate it further, but I will never buy from them again. Clearly they were just hoping I had no evidence and would be forced to take the store credit. Extremely unethical practices at this business. Buyer beware!
I took my niece to the Square One location and the customer service was excellent.I also have ordered from the website on a few occasions. I received all of my orders in good condition in a timely manner.My niece and I both love our items.I love the timeless designs, branding, and packaging
Terrible customer service. They offered a 10% welcome offer and which clearly said it would be automatically applied at checkout. When I inquired why it never was applied they claimed that it was available only through the app, which was stated nowhere. They refused to make good on the welcome offer. I will be returning this necklace (which objectively is fine, but you can find the exact same thing elsewhere) and not buying again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
propertyrecs.com
cadbury.co.uk
handandstone.com
windtre.it
goairportparking.com
clickio.com
visuals.gg
investec-trade.com
umiteasets.com
kensingtonlabs.co.uk