Review Time
I am so financially distressed from receiving an auto renew charge. My distress is further compounded by the fake sincerity from Mindway to all the negative reviews asking scammed people to contact them. You email them and they send you a b/s letter about their outrageous terms and conditions. This behaviour should be illegal. Signing people up knowing your processes are just so impossible you’ll get hundreds of dollars. How hard is it to send people an email in advance of a renewal date. I’d throw you all in j*%l.
DO NOT USE THIS COMPANY OR NO DIET. They are scammers and take money even though you cancel the subscription. I received no email confirmation of cancellation and they have taken £176.99 for an app I don't use. They don't even give you an email to warn you about the upcoming charge for the trial ending. If your bank blocks the charge, they take it under a different company. They are frauds. Do not use.
THE BIGGEST SCAM!!! I just emailed back and forth with this company as they charged me 219.00 for an App I looked at once and realized I could get the same info on YouTube. So I sent them an email in June asking them to cancel my subscription. I was unaware that only canceled part of the app. They know from All of the complaints what’s happening and yet they won’t refund. I suggest everyone also report them to the BBB. Also let your bank or PayPal know they’re a Scam.. lesson learned..
I would give a zero star, as these guys scammed me and took almost 35 euro from my account. Within 5 mins logging into the app I found out it’s just a scam. On 24th Nov 2025, They have responded back saying no refund after writing to their helpdesk. So don't go by the below message as it's another scam trying to act professional.
Be careful with this app!I only downloaded the Walking Yoga app and cancelled my subscription on time. Months later, I suddenly discovered an automatic subscription to Mindway, an app I never signed up for, never used, and was never clearly informed about.It seems that a “free trial” for Mindway is silently added during the Walking Yoga sign-up process without proper consent or transparency. My bank even flagged this as potential fraud.Please be cautious! This feels like a hidden subscription trap that users are unknowingly pushed into.
Zero stars . It’s a scam. There’s no option to cancel subscription on app. You have to reach out to support. Support will ensure subscription is cancelled but will still charge you. If you’ll ask them again, they are going to pretend legit and say that you didn’t ask to cancel all associated subscriptions.
Very bad subscription billing for 219.99 USD without warning and rude customer service after requesting a refund. Worst customer experience ever with any software I purchased. I quote them “ We apologize if the decision regarding the refund does not satisfy you, however, refunding in this case is against our Terms and Conditions, which you have accepted to.”
This is the worst scam ever. I never signed up for this and I have been charged over $200 for something I don’t want or need. Customer service is not helpful and after reading the reviews this company gets an overall 2 stars rating with the majority of people giving them 1 star! This is a RIPOFF. Run as fast as you can the other way.
A really awful company that tries to deduct a subscription fee 6 months after you've 'cancelled' the subscription and deleted the App. They do not alert you either, which is why this feels so appalling. What makes it worse, in my view, is that it purports to help you with your anxiety, but rather does the complete opposite. Unsurprisingly, Mindway sent me the same reply as all of the other hapless 'customers' before me, (see the many similar low reviews on Trustpilot). This abhorrent company has clearly NOT done anything to 'resolve' its heinous practice of stealing by stealth: taking unauthorised, exorbitant subscriptions and thereby preying on vulnerable people seeking to improve their mental health. In my view this company and its staff are utterly shameless and should be shut down.
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