Review Time
I came back to Brazil and free mobile allowed my phone to use 149 mb of internet. I was overcharged in 60 euros. After that they sent me a message. I asked than to cancel this ridiculous overcharging and they did not understand. Do not use this company, never.
I came back to Brazil and free mobile allowed my phone to use 149 mb of internet. I was overcharged in 60 euros. After that they sent me a message. I asked than to cancel this ridiculous overcharging and they did not understand. Do not use this company, never.
I will never ever, ever, ever again use Free mobile. Dealing with them has been an absolute nightmare. We needed to cancel our service as our stay in France was only for 6 weeks - we have been through so much headache and aggravation. We are unable to speak French - they will not respond to our English emails - they tell us it must be in French, and they will only speak French on the phone. We had to ask a kind lady at a tourist information office to call them on our behalf and speak to them in French. They agreed to cancel our service and they sent us an email in French confirming the cancellation. Yet, they continue to charge our credit card each month for service we are no longer using and that was canceled. We are now back overseas and again are unable to communicate with them. When will this nightmare with them end?
I will never ever, ever, ever again use Free mobile. Dealing with them has been an absolute nightmare. We needed to cancel our service as our stay in France was only for 6 weeks - we have been through so much headache and aggravation. We are unable to speak French - they will not respond to our English emails - they tell us it must be in French, and they will only speak French on the phone. We had to ask a kind lady at a tourist information office to call them on our behalf and speak to them in French. They agreed to cancel our service and they sent us an email in French confirming the cancellation. Yet, they continue to charge our credit card each month for service we are no longer using and that was canceled. We are now back overseas and again are unable to communicate with them. When will this nightmare with them end?
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Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more
