mobile.free.fr

1.2
1.2 Based on 360 reviews

Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages. 🚀 Notr...

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Average Rating

1.2

/
5

360 Reviews

5 Star
3%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
93%

Filtered Reviews

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Review Time

Darren Price
The lady of the call center had a bad…

The lady of the call center had a bad attitude toward foreigner. She is impolite, non patient which not a good criteria for people who work in this field and plus it is unacceptable for her to shout at customer. I hope free mobile can find the recorded sound of my conversation with her and examin her attitude toward customer.

1
Date of experience: Oct 17, 2023
EK14
The lady of the call center had a bad…

The lady of the call center had a bad attitude toward foreigner. She is impolite, non patient which not a good criteria for people who work in this field and plus it is unacceptable for her to shout at customer. I hope free mobile can find the recorded sound of my conversation with her and examin her attitude toward customer.

1
Date of experience: Oct 17, 2023
Kathryn Baker
Buyer beware, you'll pay more in the end

Unfortunately I didn't see these reviews until it was too late. Like many others, they took 130 eur out of my account after my 1 month sim card ended. Please be careful! Next time I would use a different carrier as it'll same time and money in the long run.

1
Date of experience: Oct 12, 2023
Eddie B.
Buyer beware, you'll pay more in the end

Unfortunately I didn't see these reviews until it was too late. Like many others, they took 130 eur out of my account after my 1 month sim card ended. Please be careful! Next time I would use a different carrier as it'll same time and money in the long run.

1
Date of experience: Oct 12, 2023
Ezekiel Hughes
This is a scam company.

This is a super scam company.

1
Date of experience: Oct 10, 2023
Ciarán Ross
This is a scam company.

This is a super scam company.

1
Date of experience: Oct 10, 2023
Ford Scott
Scam

This is my second time travelling abroad with free mobile outside of France and they restricted all my data use and said I have over-consumed on my account, but I have only been abroad one other time for 24 hours and barely used my data. They are charging me 67 euros for my last trip abroad and had never contacted me about it as it has been over a month. This company obviously scams its users and has billed me for 67 euros and restricted my account for no reason. Be careful and do not sign with this company.

1
Date of experience: Oct 06, 2023
Matt Patterson
Scam

This is my second time travelling abroad with free mobile outside of France and they restricted all my data use and said I have over-consumed on my account, but I have only been abroad one other time for 24 hours and barely used my data. They are charging me 67 euros for my last trip abroad and had never contacted me about it as it has been over a month. This company obviously scams its users and has billed me for 67 euros and restricted my account for no reason. Be careful and do not sign with this company.

1
Date of experience: Oct 06, 2023
Shawna
Awful 😖

Awful 😖, Charged me £3.00 per minute to call to Ukraine, in was situation. After I settled my bill and cancelled my D Debit they send me another £40 to pay. its after I been with a company for more than 5 years.

1
Date of experience: Sep 26, 2023
Valda R.
Awful 😖

Awful 😖, Charged me £3.00 per minute to call to Ukraine, in was situation. After I settled my bill and cancelled my D Debit they send me another £40 to pay. its after I been with a company for more than 5 years.

1
Date of experience: Sep 26, 2023

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Business Details

  • Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.

    🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.

    🚀 Nos valeurs : innovation, trublion, consumériste, simple

    🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes

    🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more

  • email -
  • call 0173502000
  • language https://mobile.free.fr

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