mobile.free.fr

1.2
1.2 Based on 360 reviews

Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages. 🚀 Notr...

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Average Rating

1.2

/
5

360 Reviews

5 Star
3%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
93%

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CM65
THEY WILL STEAL YOUR MONEY

DON'T choose this company!!- ZERO SUPPORT: and if you are lucky and can talk to anyone they won't solve any problem, they will just copy and paste useless info.- OUTDATED: you have to manage everything with postal letters, if you want to end a contract you'll waste a lot of time and money sending the letters.- THEY WILL STEAL YOUR MONEY: I ended my contract with them, they cancel my SIM and then charged me another month, they did the same with the freebox contract.If you value your time, your money, and you don't want to feel cheated, don't choose free.

1
Date of experience: Mar 03, 2018
Cecil Reed
THEY WILL STEAL YOUR MONEY

DON'T choose this company!!- ZERO SUPPORT: and if you are lucky and can talk to anyone they won't solve any problem, they will just copy and paste useless info.- OUTDATED: you have to manage everything with postal letters, if you want to end a contract you'll waste a lot of time and money sending the letters.- THEY WILL STEAL YOUR MONEY: I ended my contract with them, they cancel my SIM and then charged me another month, they did the same with the freebox contract.If you value your time, your money, and you don't want to feel cheated, don't choose free.

1
Date of experience: Mar 03, 2018
Bubby
Just subscribed to free mobile and we …

Just subscribed to free mobile and we only get 3g. Wth, last time I had 3g was 10 years ago.

1
Date of experience: Jan 26, 2018
Tregonwell M.
Just subscribed to free mobile and we …

Just subscribed to free mobile and we only get 3g. Wth, last time I had 3g was 10 years ago.

1
Date of experience: Jan 26, 2018
pleaskan
Ridiculous charges and outdated processes

I was very unsure about choosing Free because I know they can be very sneaky and make you charge more than what's advertised but I needed something quick so I took it anyway. My advice: If you plan on living in France for a while DO NOT SIGN UP with this company. They always find a way to sneak in extra costs, despite having a 19€ plan. YOU GET CHARGED FOR TEXT MESSAGES internationally so it adds up quick. I ended up paying twice as much. Oh, the worst part- they still live in the 19th century and you have to send a letter in order to end your contract.

1
Date of experience: Dec 02, 2017
Tori S.
Ridiculous charges and outdated processes

I was very unsure about choosing Free because I know they can be very sneaky and make you charge more than what's advertised but I needed something quick so I took it anyway. My advice: If you plan on living in France for a while DO NOT SIGN UP with this company. They always find a way to sneak in extra costs, despite having a 19€ plan. YOU GET CHARGED FOR TEXT MESSAGES internationally so it adds up quick. I ended up paying twice as much. Oh, the worst part- they still live in the 19th century and you have to send a letter in order to end your contract.

1
Date of experience: Dec 02, 2017
Worst customer service

They will try to cheat you out of money do not sign up for renewing service!!

1
Date of experience: Sep 06, 2017
Sylvie Powell
Worst customer service

They will try to cheat you out of money do not sign up for renewing service!!

1
Date of experience: Sep 06, 2017
Anna Clark
Doesn't even deserve one star

Doesn't even deserve one star. Terrible customer care and service. They will terminate your number even when you have subscribed and ask you to buy a new sim with new pack. Most annoying mobile service EVER!

1
Date of experience: Apr 09, 2017
Lara Reed
Doesn't even deserve one star

Doesn't even deserve one star. Terrible customer care and service. They will terminate your number even when you have subscribed and ask you to buy a new sim with new pack. Most annoying mobile service EVER!

1
Date of experience: Apr 09, 2017

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Business Details

  • Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.

    🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.

    🚀 Nos valeurs : innovation, trublion, consumériste, simple

    🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes

    🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more

  • email -
  • call 0173502000
  • language https://mobile.free.fr

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