mobile.free.fr

1.2
1.2 Based on 360 reviews

Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages. 🚀 Notr...

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Average Rating

1.2

/
5

360 Reviews

5 Star
3%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
93%

Filtered Reviews

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Review Time

Butch Foster
Truly Horrible Experience

Truly horrible experienceI left France five months ago and have been unable to cancel my telephone number. I was given wholly incorrect information by workers, nobody ever picked up the phone, and I've been paying 10 euro a month for a phone number I'm not using. Completely aggravating.

1
Date of experience: Oct 05, 2024
ZikkinhaGamer16
Truly Horrible Experience

Truly horrible experienceI left France five months ago and have been unable to cancel my telephone number. I was given wholly incorrect information by workers, nobody ever picked up the phone, and I've been paying 10 euro a month for a phone number I'm not using. Completely aggravating.

1
Date of experience: Oct 05, 2024
CM15
impolite and aggressive.

1
Date of experience: Sep 25, 2024
Katerina Fowler
impolite and aggressive.

1
Date of experience: Sep 25, 2024
Paige
Free Mobile france - What a dreadful company

What a dreadful company. BUYER BEWARE. never again with free mobile. I sent back the sim only pays you go within the 14 days by a letter signed for. Yes they stopped the mobile tel no. How ever the 10 fee for the sim postage and up front 10 euros fee each month was never reimbursed. Customer service less than usless never reimbursed to my credit card.

1
Date of experience: Sep 24, 2024
Sawyer Turner
Free Mobile france - What a dreadful company

What a dreadful company. BUYER BEWARE. never again with free mobile. I sent back the sim only pays you go within the 14 days by a letter signed for. Yes they stopped the mobile tel no. How ever the 10 fee for the sim postage and up front 10 euros fee each month was never reimbursed. Customer service less than usless never reimbursed to my credit card.

1
Date of experience: Sep 24, 2024
Edwin Anderson
Horrible customer service and if you…

Horrible customer service and if you don’t parle/speak French, they got you!International bank cards are not going through. They have recommended me to find a friend in France to pay my bill 🤯🤯🤯🤯🤯🤯🤯🤯🤯Stay away from them!I spent hours and hours on the phone calling and texting them. Very poor customer service, takes days to reply to your WhatsApp message on the top of the other issues they have. Now they are billing me for the month that I have been trying to cancel my service…😱😱😱😱😱

1
Date of experience: Sep 23, 2024
Bleudyrow
Horrible customer service and if you…

Horrible customer service and if you don’t parle/speak French, they got you!International bank cards are not going through. They have recommended me to find a friend in France to pay my bill 🤯🤯🤯🤯🤯🤯🤯🤯🤯Stay away from them!I spent hours and hours on the phone calling and texting them. Very poor customer service, takes days to reply to your WhatsApp message on the top of the other issues they have. Now they are billing me for the month that I have been trying to cancel my service…😱😱😱😱😱

1
Date of experience: Sep 23, 2024
Laura
POOR CUSTOMER SERVICE

1
Date of experience: Sep 18, 2024
Tariq Ochoa
POOR CUSTOMER SERVICE

1
Date of experience: Sep 18, 2024

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Business Details

  • Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.

    🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.

    🚀 Nos valeurs : innovation, trublion, consumériste, simple

    🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes

    🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more

  • email -
  • call 0173502000
  • language https://mobile.free.fr

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