Review Time
My internet connection at home was mistakenly disconnected by you with the claimed reason of someone (not me) asked to transfer the service provider in your system. And there will be no one come to fix it until this coming Fri. Which resulted in no internet connection at my home for more than a week time. That’s totally unacceptable.
My internet connection at home was mistakenly disconnected by you with the claimed reason of someone (not me) asked to transfer the service provider in your system. And there will be no one come to fix it until this coming Fri. Which resulted in no internet connection at my home for more than a week time. That’s totally unacceptable.
Worst customer experience ever with this company. I never received a Sim Card and have been unable to get in touch with them, there is no email adress to customer support, only a french phone number to call giving you a lot of options in french which I dont speak. I cannot get in contact with them and keep having money deducted as it is impossible to unsubscribe the Sim Card (WHICH I DONT EVEN OWN IT WAS NEVER DELIVERED AND HAS NEVER BEEN USED). I'm still being deducted every month while trying to figure out how to cancel this. Thanks free. Please do better.
Worst customer experience ever with this company. I never received a Sim Card and have been unable to get in touch with them, there is no email adress to customer support, only a french phone number to call giving you a lot of options in french which I dont speak. I cannot get in contact with them and keep having money deducted as it is impossible to unsubscribe the Sim Card (WHICH I DONT EVEN OWN IT WAS NEVER DELIVERED AND HAS NEVER BEEN USED). I'm still being deducted every month while trying to figure out how to cancel this. Thanks free. Please do better.
I am in completed satisfaction with Free mobile. I do not rget signing up with them for my phone service. in any of their stores which seem to be in all the large cities I feel confortable walking in and getting their help. They are friendly and curtious. They know exactly what I've needed when I ask a question. I'm always introduced to someone who speaks English and this helps me a lot. The bills are very reasonable. I have access to my account and billing at any time.
I am in completed satisfaction with Free mobile. I do not rget signing up with them for my phone service. in any of their stores which seem to be in all the large cities I feel confortable walking in and getting their help. They are friendly and curtious. They know exactly what I've needed when I ask a question. I'm always introduced to someone who speaks English and this helps me a lot. The bills are very reasonable. I have access to my account and billing at any time.
They make it near impossibkle to cancel a contract. You cannot do this via yheir website. You have to telephone and navigate through a french call answering service. When you get to a human thy only speaks french and then tell you that department is closed, csll back on Monday (after they have taken another 25 euro). I think the objective is to steal from foreigners.
They make it near impossibkle to cancel a contract. You cannot do this via yheir website. You have to telephone and navigate through a french call answering service. When you get to a human thy only speaks french and then tell you that department is closed, csll back on Monday (after they have taken another 25 euro). I think the objective is to steal from foreigners.
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Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.
🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.
🚀 Nos valeurs : innovation, trublion, consumériste, simple
🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes
🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more
