Review Time
Ordered to door handles and they sent me the wrong model, the same day I received asked for a return, 7 days later issued an RMA and asked me to pay return for their mistake. Call them and they said will send me the return label shortly, never happed. Call them again 2 days later the same story ...
Received within a couple weeks. Quality is amazing. The handles are very heavy and the brushes brass looks very nice. We haven’t installed them yet but expect they will add and elegant clean look. I called Customer service once before placing the order in which the service rep was very polite, answered each question I had and never rushed me to get off the call.
Love my beach condo laundry room cabinet knobs as Maryland blue crab but in pewter. I get positive feedback constantly. I’ve used starfish & sea shells & seahorses in bath room on vanity drawer pulls. Thank you for your quality products
I did a return to MyKnobs and they do not give you back your money. They tell you for weeks the email is coming but you never get. So your credit card company ends up getting your $$ back. Be careful of this company. Run to another one.
I purchased a Baldwin product from MyKnobs 6 weeks ago – when I finally received my purchase, the finish on the keyless entry device didn’t match my current entry set, so I tried to return it. I tried calling them almost every day for a week with out success. I finally started emailing them, numerous times, asking for their details so I could return my Baldwin Keyless entry device. I’ve received no response.It been a very frustrating experience and I’m out $350!
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